Leopard 10.5.2

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44 comments

  • Paul Steunebrink
    Thanks for the warning. Did you perhaps create a support case to inform PO?
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  • derek hillier
    Yes I did but they said its all OK when they tested it.
    Maybe its because of the Intel Processor but not going to risk it on my G4 laptop.

    Derek
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  • Stephen11
    Too late for me, I started to upgrade this morning and found that the 1DS mk2 would not connect whilst the P45+ does, on my powerbook pro, same on my G5 tower and then upgraded to Leopard on my G4 powerbook and left it at 10.5.1 and the Canon connects without problem.

    So it must be a 10.5.2 problem. I will leave one mac on Tiger for now as a safety net.
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  • derek hillier
    Steve its the same for me, Apple have worked on the firewire connection so I think it will have to be a Phase One fix, may as well wait for 4 pro in the spring.
    I'll leave my laptop on 10.5.1 as it works great and at least its Leopard.

    Derek
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  • pmirror
    Thanks for info.
    I'm still with Tiger now. Not sure about Leopard.
    But guess 10.5.1 is stable for C1pro 3.7.8?
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  • Derek2
    I upgraded to 10.5.2 before I saw this post.
    Luckily I was able to do a full system restore with Time Machine.

    Do we have any response from Phase One?
    What should we expect?
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  • David5
    I am using Leopard 10.5.2 on both my G5(ppc) and MacBook Pro (intel) with C1pro 3.7.8. It has been shooting tethered on both with both the Canon 5D and P45+. No Problems, I don not have a MKII to try though.
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  • Jon
    Hello,

    We are looking into this matter. Personally I have 10.5.2 on my macbook pro and everything seems to tethers fine, so perhaps there is some other issue at hand? Best way to help us find out why a few users are experiencing problems yet most others appear not to be is to create a support case and provide us with all the details including system profiler files. So far I can only find one support case reporting the issue.
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  • tcphoto
    If only I read this post a few hours earlier. I updated to the 10.5.2 and my 1Ds2 will not tether via Capture One or DPP.
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  • James9
    I have a 2 x 3 GHz quad- core Intel Xeon mac pro.

    10.5.2 wipes out capture one's ability to connect to a canon 1ds mkII. This is not an isolated incident, the studio I work for has 10 identical machines. The only two that no longer connect are the intel mac pro's that have been upgraded to 10.5.2

    The camera is recognized by the computer. Image capture sees the camera and will allow you to download images that are on the card but forget about C1 pro.

    The error message the software gives is:
    Connection failed
    Error: 02000002

    Does anyone know if there is a way to uninstall the 10.5.2 update or at least disable the new camera features?
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  • James9
    If you open the activity monitor in your utilities folder you can quite the image capture process and the camera will connect in C1pro.
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  • James9
    Correction, don't force quit the image capture its the camera8 process you need to force quit.
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  • Jon
    JB,

    Good insight! I tested my system with Image Capture Running and I received the connection Error: 02000002.

    What you can do is set Image Capture Prefs to "No Application" in the "When Camera is connected, open" option. Then close image capture and reconnect he camera.

    I have had this disabled for some time so perhaps that is the root problem here? We will of course continue to investigate should this not be the solution for everyone.
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  • Stephen11
    [quote="jbphoto88" wrote:
    I have a 2 x 3 GHz quad- core Intel Xeon mac pro.



    The error message the software gives is:
    Connection failed
    Error: 02000002

    Does anyone know if there is a way to uninstall the 10.5.2 update or at least disable the new camera features?


    I'm using C1 Pro 3.7.8 on 10.5.2 with a G5 2.7 , powerbook 1.5 and a macbook pro 2.3 and my 1ds mk2 has the same error message as you, the P45+ works like a dream. I will as John mentions "create a support case" as soon as I work out how to...

    I'm not totally sure that reverting back to 10.5.1 is an answer, these updates are usually for good reason. Although I was advised to undertake an erase and install, so wouldn't loose too much sleep starting over again.
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  • James9
    "What you can do is set Image Capture Prefs to "No Application" in the "When Camera is connected, open" option. Then close image capture and reconnect he camera.

    I have had this disabled for some time so perhaps that is the root problem here? We will of course continue to investigate should this not be the solution for everyone."

    That doesn't seem to be the problem with my setup. I've always had that set to no application. I have had luck either quitting the type8camera process in the activity monitor, or moving the unix executable file. Doing the latter no longer requires you to quit the process in activity monitor. You can find it at
    system/library/image capture/devices/Type8Camera. You can't alter or move it but if you right click and tell the finder to show package contents, you can see the contents/MacOS folders. I moved the unix file in there to my documents folder and haven't had any more problems.

    It seems like this is somewhat isolated to the canon 1ds MKII. I don't know what that unix file does but it kills your connection with a canon camera. As always proceed at your own risk when moving anything in or out of your system folder.
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  • drobertson
    We finally get the update and Apple goes and breaks it. That's gotta be frustrating to the Capture One developers, you can't win..

    3.7.8 still tethers well to canon booting in 10.4.11 for what it's worth if you have that option.

    Dave
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  • Gilbert1
    Here, C1P 3.7.8 and Mac OS X 10.5.2 works outstanding! I shoot tethered with a Canon 1Ds on a Macbook Pro (intel core2duo).

    Great job, phase one developers! Thanks for the update.
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  • andrew waller
    there seems to still be a few new bug created buy the os update from apple, I am guessing there may be a fight between image capture and c1 pro. other camera applications, namely Leaf capture 11 are instructing users to re install the program after the update

    "If you change your Mac® operating system, or if you revert to a previous version, for example, if you upgrade from Mac OS 10.4.x (Tiger) to 10.5.x (Leopard), you must remove your current Leaf Capture 11 version by clicking Uninstall in the Leaf Capture installer, and then reinstall Leaf Capture 11.0.2. This process ensures compatibility between the Apple® FireWire® driver, the Leaf Capture software, and your Leaf digital camera back."

    this I have not tried with c1 pro yet perhaps today
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  • Stephen11
    I installed C1 3.7.8 after installing an erase and install "Leopard" and the update, and still have no connection...
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  • ejf
    I work with MacBook and OS X 10.5.2 and my Canon 1Ds sometimes does connect with Capture One 3.7.8 and sometimes doesn't?!
    So I don't think it is just an 1Ds MK II thing and apparently not just a Leopard upgrade problem either...
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  • Gilbert1
    I only have C1P 3.7.8 and Mac OS X 10.5.2 installed on my macbook pro. No other Canon software is installed on this computer. Tethered shooting with the Canon 1Ds works fine.

    Maybe this information helps other people to isolate or solve the problem. In my case, no other programs battle for connection with the camera.
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  • ejf
    I removed the canon software (remote capture) and it worked fine, once. Then again, mostly no connection, sometimes lucky. Tried all the other 'solutions' on this threat without succes. I did notice this in the activity monitor when connection fails:
    'CaptureAgent (does not respond) 0,2 5 15,61 MB 973,35 MB PowerPC' which seems logical on an intel based mac book.
    Anybody any idea?
    F.Y.I, I could not connect to remote capture anymore either, which worked fine before the C1P update and the OSX update.
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  • ejf
    I seem to have made a mistake in trying the solution from jbphoto88.
    If you follow that description it just copy's the Type8Camera Unix file to the documents folder (which is good as back-up perhaps?). But then I moved the file to the dustbin using the task button in the finder.
    Things are working again for me, hope others are helped this way as well.
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  • drobertson
    Hi, if Ulf is reading does Phase endorse this solution, will there be any issues if you also use a phase back for example, or is there an official fix in the works?

    Thanks,
    Dave
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  • derek hillier
    [quote="jbphoto88" wrote:
    "What you can do is set Image Capture Prefs to "No Application" in the "When Camera is connected, open" option. Then close image capture and reconnect he camera.

    I have had this disabled for some time so perhaps that is the root problem here? We will of course continue to investigate should this not be the solution for everyone."

    That doesn't seem to be the problem with my setup. I've always had that set to no application. I have had luck either quitting the type8camera process in the activity monitor, or moving the unix executable file. Doing the latter no longer requires you to quit the process in activity monitor. You can find it at
    system/library/image capture/devices/Type8Camera. You can't alter or move it but if you right click and tell the finder to show package contents, you can see the contents/MacOS folders. I moved the unix file in there to my documents folder and haven't had any more problems.

    It seems like this is somewhat isolated to the canon 1ds MKII. I don't know what that unix file does but it kills your connection with a canon camera. As always proceed at your own risk when moving anything in or out of your system folder.


    Thanks for this all working great now

    Derek
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  • Ulf Liljegren
    Background:

    Apple has started to offer tethered support with Aperture 2.0 , the support is not in Aperture itself but in the application Image Capture which is a part of Mac OS.
    The support for the DSLRs has been implemented in Mac OS 10.5.2

    Problem:

    When connecting a camera, Image capture will launch silently (Background) and identify the camera and launch the correct support Library.
    Canon DSLRs are controlled by the file:
    /System/Library/Image Capture/Devices/Type8Camera


    Solution:

    If you after connecting your camera go in to Activity Monitor and shut this service down (Or kill it in Terminal) Capture One will connect fine to the camera.
    It does not matter in my test if you launch Capture One before or after killing this service.


    As a more permanent solution, you can copy the file:
    /System/Library/Image Capture/Devices/Type8Camera
    To your home directory (Authentication required) this is just to back up the file.
    Then delete the file “Type8Camera†from the Image Capture/Devices/ directory.
    Now the device service cannot launch and you can use Capture One fully. But also note that this will disable the tethered support in Aperture until the file is restored.

    Note that this ONLY affect connection to Canon camera and not Phase One backs.

    A Knowledge base article will be up soon.
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  • Stephen11
    Just wanted to say thank you for sorting this out, done everything as Ulf has suggested above and it all works like a dream.

    Steve
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  • Ulf Liljegren
    Here is the knowledge base article as promised

    http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
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  • Keith71
    I'm currently looking to upgrade to either the brand new MacBook Pro that was just released, or the model that was current before this week. Either way, they use Leopard and I'm leery of giving myself a headache given all the postings I've been reading. Call me a neophyte, but I guess when I spend all this money on both soft & hardware, I somehow expect the software engineers to have worked out all the bugs! I just want to shoot! Not engineer software repairs!

    Can someone give me either assurances (or not) as to whether now is the time? I just want to tether to the 5D, and it's never been exactly smooth sailing.

    Thanks,
    KB
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  • Keith71
    I just posted a question regarding the tethering problems with Canon, specifically the 5D. No sooner had I posted, when I spotted Ulf's knowledgebase article. I trust this may have answered the problem and apologize for being redundant.

    Thanks,
    KB
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