Importing Images

steve

• January 17, 2005 21:24

Hi
I have just started using Capture One Pro for the first time. So far I have just worked with images already stored on my pc. I am now trying to import new images from my camera, I tried doing this by linking the camera to pc via USB. The software recognised my Canon EOS10D SLR was there, but would could not read any images. I then tried using a card reader ( the CF importer window - described in the Phase One \"Get More From RAW\" tutorial did not appear). I opened the file browser and attempted to import the images, but an error appeared and as a result caused a fault on my CF card and loss of images. What am I doing wrong and is there potentially a fault on my card reader.
Thanks
Steve

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  Ulf Liljegren

  • January 17, 2005 21:45

  Tethered linking weather its shooting or transfer is not supported through the appliaction is not supported with the Canon 10D.
  If you have a problem transfering both with the CF card importer and transfering manually in Windows Explorer then I would say that you either have a problem with your card reader or the CF card.

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  steve

  • January 17, 2005 21:50

  Thank you for your speedy reply.
  
  Does the CF card importer automatically open when a card reader is installed, or can it be opened manually within the software.

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  Ulf Liljegren

  • January 17, 2005 22:24

  It opens as soon as it finds a new unit with the DCIM folder which is always created on a CF card.
  It can be open by clicking on the Phase One tray icon on your computer.

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  steve

  • January 17, 2005 22:47

  Thank you again for your help.
  
  Unfortunately, when I insert a card into my reader nothing happens. I have tried various cards with no success. The information is available via the file browser though.
  I am not sure which icon you mean to open the card importer manually.
  
  Sorry for being a pain............

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