"Media Pro has unexpectedly crashed..."

Jean1

• December 30, 2011 15:32

"Media Pro has unexpectedly crashed, would you like to send crash report to Phase One ?"

I get this message each time I exit Media Pro (Phase One Media Pro Version 1.1.0.52546).

No big deal, but frustrating because I have to reopen it to check that my catalog *is* saved !

0

• 

  Le_Lion_07

  • December 30, 2011 21:56

  Same problem, but not each time (say, very often). But I don't reopen : I never had troubles with my catalogs after this "crash". But is it really a crash ? ❓

  0
• 

  Wade Oram

  • December 31, 2011 17:16

  I get this every time I close the program. However, it always appears to occur after any saving of the catalog file has completed and I don't recall ever having any issues re-starting the program and opening the same catalog.
  
  Wade.

  0
• 

  Wolfram Hölzel

  • January 01, 2012 09:12

  Same here: Win 7 64, Media Pro 1.1 (Demo-Modus)

  0
• 

  J4KOP

  • January 15, 2012 15:25

  I am getting this error as well.
  
  But it doesn´t appear to actually be a crash, since it happens when closing the program.
  Annoying though.
  
  http://img141.imageshack.us/img141/6005/mediaproerroronexit.png

  0
• 

  NNN634392456081107753

  • April 15, 2012 17:16

  It is a crash. If you look into the OS error logs you will see that the processor has thrown an exception. This is due to a bug in the software. A typical cause of this type of crash is the software trying to access non-existant memory. Expression Media did the same thing back when Microsoft owned the software. It's sad that Phase One haven't bothered to fix it, even though it's such a prevalent and long standing problem.

  0
• 

  AhmedBrave

  • July 13, 2012 10:39

  Unfortunately, bug still there..
  (Win7 Pro 64bit, MediaPro v.1.2.0.54251)

  0
• 

  Jim MSP

  • July 13, 2012 11:06

  [quote="NNN634447621058728501" wrote:
  Unfortunately, bug still there..
  (Win7 Pro 64bit, MediaPro v.1.2.0.54251)

  
  
  I see it as well, but not very often.
  If I "save", followed by a "close" followed by "exit", I generally do not see a crash.
  
  Jim

  0
• 

  Permanently deleted user

  • November 30, 2019 18:54

  I know I'm resuming a very old thread but I've been annoyed by this since ever. In my case a crash is detected every time I exit Media Pro. Today I've decided to look for a solution and I've found this topic. Maybe someone will do the same in the future so I'll post my "fix".
  Go to
  
  C:\Program Files (x86)\Phase One\Media Pro 1
  
  Or wherever you've installed the program and rename Reporter.dll file. I simply added an underscore at the end of the name. Media Pro won't be able to find it and won't show the crash reporter any more.

  0

Post is closed for comments.