lost Folders in User Collections / Catalog

Fragile Equipment

• October 16, 2019 15:19

Hello, I have been using CO10 catalog, and I updated to CO12.
Now I don't see my folders within User Collectoins. Do you know what happened? also do you know where I can find old catalog for CO10?
Thanks,
Shinobu

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  Eric Valk

  • October 16, 2019 16:38

  I highly reccomend that you contact Capture One support before taking any actions.
  
  If you look inside your catalog using Finder (right click, show package contents) you may find a file like yourcatalogname.cocatalogdb.backup.
  
  Check the date on this file and see if it matches the time of your catalog upgrade; if so it is the backup of the catalog before upgrade.
  
  To use it I would first make a copy the entire catalog so that you still have a good copy if disaster strikes.
  
  In only one of the catalog copies:
  

  • Delete the yourcatalogname.cocatalogdb file
  
  
  • Rename yourcatalogname.cocatalogdb.backup as yourcatalogname.cocatalogdb
  
  
  • Delete the Cache folder.

  
  This should be useable with Capture One 10

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  Fragile Equipment

  • October 18, 2019 00:07

  Thanks for your suggestion. I found the backup database, and I will reach out to Capture One!

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