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Generate previews 6.3....

Ahmet Unver
Im trying to process jpeg(quick previews) as I always normally do. However, my issue now is that C1 is showing the files in the batch queue, they go through extremely quickly but nothing shows up in my output folder.
Ive tried resetting the adjustments, processing them in smaller batches, Open CL auto and cant think of anything else to do.

I need those files. What am I missing??

Thanks
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Comments

5 comments

Date Votes
  • Ahmet Unver
    Additionally, I have tried to process them in 6.3.3 and 6.3.2 with same result. Shot on a 5dII, files are EIP. They were first saved on a Macbook Pro Lion and later transferred to a Mac Pro with 10.6.8, same result on both computers so nothing to do with transferring.
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  • Drew Altdo
    It sounds like the component in the software that controls the processing is not running.
    I would suggest you create a new session and then relaunch the software. From the new session, access the same files and process using the same recipe. The New Session will handle the directory information differently from the old one.
    If this does not solve the issue please create a support case so we can have a closer look.
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  • Ahmet Unver
    Thanks Drew.

    I have tried your suggestion but it doesnt really work. I can get some previews however it stops after a short while so something seems to wrong. I have tried with three different projects shot at different times. Still the same.
    How do I create a support case?

    Thanks!
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  • Drew Altdo
    Please reference the link below;

    http://www.phaseone.com/en/search/artic ... nguageid=1
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  • CritMoney
    1. Try clearing the Batch History in the Batch Queue.

    2. Can also try deleting all the files in the Batch Queue folder. Library-->Application Support-->CaptureOne-->BatchQueue

    I've found that either of these worked for me sometimes when C1 stopped processing out Quickproof JPEGs.
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