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Draw Mask (Auto-mask) Problem with Wacom tablet

James McCarthy
Hi
I am curious if anyone else is having a problem when using the Draw Mask tool (auto-mask selected) with a Wacom tablet. As I outline an area it will automatically create a straight line to the right/left/top/bottom of the image, as if holding down the shift/ctrl key which I wasn't doing. I am using version 11.0.0.266 on Windows 10.

This video shows the exact problem:
https://www.youtube.com/watch?v=ObvbtiVOP0w

Thanks, James
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Comments

33 comments

Date Votes
  • Permanently deleted user
    I have my doubts that this will work for newer tablets, since this is a driver version from 2016 and is under "previous generation driver"...
    I don't think my IntousPro, which came out in 2017 will work with that.

    If windows Ink is the culrpit this should happen with other applications as well, but Photoshop isn't affected, neither is any other program except for Capture One.
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  • Michael_Madsen
    [quote="C-M-B" wrote:
    I have my doubts that this will work for newer tablets, since this is a driver version from 2016 and is under "previous generation driver"...
    I don't think my IntousPro, which came out in 2017 will work with that.

    If windows Ink is the culrpit this should happen with other applications as well, but Photoshop isn't affected, neither is any other program except for Capture One.


    - I don't know what's causing windows ink to fail - Im not a technician nor a windows programmer in any way - just trying to unravel this by testing and going on what I can dig up online...
    I havent tested all the versions of wacom drivers out there...

    But the crux of my finding is that well, if windows ink works than you get a decent performance from your wacom on Windows 10 - IF you make sure to check all the right boxes...
    But if windows ink for some reason decides to act up you're screwed because Capture One than defaults too treating the pen input in a less than adequate manner. And we get the error where we get the lines when crossing in and out from the 1st quadrant of your total screen area.
    At least with Photoshop we get the option to use Wintab instead of Windows Ink, which, for numerous reasons, works way better.
    And thats really the thing I want the developers at PhaseOne to consider :
    Make a better option when NOT using Windows Ink, and work closer with Wacom and Microsoft to throughly test these things...
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  • Permanently deleted user
    [quote="Michael_Madsen" wrote:

    And thats really the thing I want the developers at PhaseOne to consider :
    Make a better option when NOT using Windows Ink, and work closer with Wacom and Microsoft to throughly test these things...


    YES! I think we can all agree on that!
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