Fans and unresponsive Luma Range sliders.
Mojave, iMac 5k late 2015, 24gigs of ram.
I tried Capture 11 and was experiencing some crashing and quite a bit of fan spinning.
Now I’m trying version 12 and while it hasn’t crashed the fans are still working hard.
This is the only piece of software I’ve had this issue with.
Also as stated in the subject the Luma Range sliders are not smoothly responding. It usually takes
a couple clicks to check a box to work, and often after moving a slider it will move to a new position when clicking one of the other sliders like range. ie when I slide radius and then try to adjust sensitivity radius moves instead.
I tried Capture 11 and was experiencing some crashing and quite a bit of fan spinning.
Now I’m trying version 12 and while it hasn’t crashed the fans are still working hard.
This is the only piece of software I’ve had this issue with.
Also as stated in the subject the Luma Range sliders are not smoothly responding. It usually takes
a couple clicks to check a box to work, and often after moving a slider it will move to a new position when clicking one of the other sliders like range. ie when I slide radius and then try to adjust sensitivity radius moves instead.
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[quote="NN635566859283337715UL" wrote:
Mojave, iMac 5k late 2015, 24gigs of ram.
I tried Capture 11 and was experiencing some crashing and quite a bit of fan spinning.
Now I’m trying version 12 and while it hasn’t crashed the fans are still working hard.
This is the only piece of software I’ve had this issue with.
Also as stated in the subject the Luma Range sliders are not smoothly responding. It usually takes
a couple clicks to check a box to work, and often after moving a slider it will move to a new position when clicking one of the other sliders like range. ie when I slide radius and then try to adjust sensitivity radius moves instead.
What other software are you using?
Is the color of the memory pressure graph in activity monitor orange or red? What is your swap used?
What's your hard drive?0 -
Tomorrow I'll have Activity Monitor running along side Capture 12 and will let you know the numbers it reports.
Hard drive APPLE SSD SM0512G---40 gigs free
Graphics software
Photoshop
Lightroom
Luminar
Lightzone
Nik Collection
Other software
Ableton Live
Reaper
QCad
Thanks,
Rich0 -
Playing around a little more I've discovered I can get the sliders work properly only if I'm being very deliberate when selecting them.
The procedure:
Click the button
Hold the mouse key down
Wait 2 seconds for the slider button to turn a darker gray and the little dot to show.
Same applies to the check boxes.
Only then can I use the sliders with no issues.
There is a small delay in the Range sliders but not bad.
This is a royal pain and disrupts an otherwise smooth workflow.0 -
Try 2560px preview size if you had it at 5120px and regenerate previews. 0 -
[quote="Wesley" wrote:
[quote="NN635566859283337715UL" wrote:
Mojave, iMac 5k late 2015, 24gigs of ram.
I tried Capture 11 and was experiencing some crashing and quite a bit of fan spinning.
Now I’m trying version 12 and while it hasn’t crashed the fans are still working hard.
This is the only piece of software I’ve had this issue with.
Also as stated in the subject the Luma Range sliders are not smoothly responding. It usually takes
a couple clicks to check a box to work, and often after moving a slider it will move to a new position when clicking one of the other sliders like range. ie when I slide radius and then try to adjust sensitivity radius moves instead.
What other software are you using?
Is the color of the memory pressure graph in activity monitor orange or red? What is your swap used?
What's your hard drive?
Try to switch off GPU0 -
Thanks for the suggestions.
The image preview size was set at 2560 so I took it all the way down to 640 and still had the 2 second delay with the Luma Range sliders and check boxes.
Same behavior with the Refine Mask slider.
I also turned off hardware acceleration, still get the delay.
This is such a vexing problem because everything else works flawlessly. The brush, radial, and linear mask tool response is quick and smooth.
No one else having this problem???
Hmmm, computers are strange.0 -
[quote="NN635566859283337715UL" wrote:
The image preview size was set at 2560 so I took it all the way down to 640 and still had the 2 second delay with the Luma Range sliders and check boxes.
I do not support this solution, to the contrary. If you have an iMac 5K, use the highest value for your previews of 5120 pixels. Anything else will slow your system down.
Problem is that most components in the iMac 5K are underpowered for graphics intensive application. Also, do not use the Fusion drive. It works against you with Capture One Pro.0 -
[quote="Paul_Steunebrink" wrote:
[quote="NN635566859283337715UL" wrote:
The image preview size was set at 2560 so I took it all the way down to 640 and still had the 2 second delay with the Luma Range sliders and check boxes.
I do not support this solution, to the contrary. If you have an iMac 5K, use the highest value for your previews of 5120 pixels. Anything else will slow your system down.
Problem is that most components in the iMac 5K are underpowered for graphics intensive application. Also, do not use the Fusion drive. It works against you with Capture One Pro.
How very helpful.0 -
[quote="NN635566859283337715UL" wrote:
[quote="Paul_Steunebrink" wrote:
[quote="NN635566859283337715UL" wrote:
The image preview size was set at 2560 so I took it all the way down to 640 and still had the 2 second delay with the Luma Range sliders and check boxes.
I do not support this solution, to the contrary. If you have an iMac 5K, use the highest value for your previews of 5120 pixels. Anything else will slow your system down.
Problem is that most components in the iMac 5K are underpowered for graphics intensive application. Also, do not use the Fusion drive. It works against you with Capture One Pro.
How very helpful.
I'm not sure you read the whole thread but the issue I'm having is specific to one set of linked modules in CaptureOne and not the entire program. CaptureOne runs very smoothly on my iMac as do Photoshop, Lightroom, and several other graphics applications. It's true CaptureOne causes an occasional fan spin-up which I don't get with other software, not really a big deal.
I've tried the 5120 preview size and it makes no difference.
Image size is not a factor with this problem.
For example:
Luma Range and Refine Mask sliders and check boxes exhibit the same click delay no matter what the image size.
I tested this on a 194k jpeg and a 520meg raw file. The results were the same.
The sliders and check boxes in the Luma Range and Refine Mask modules have a 2 second delay before they can be moved.
After the delay the picked slider/buttons/checkboxes move the way they should.
To be clear no other slider, button, checkbox or any other part of CaptureOne exhibit this type of behavior.
I've submitted a bug report.0 -
[quote="NN635566859283337715UL" wrote:
I've submitted a bug report.
Excellent.0
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