Star ratings vanished
So I am new to Capture One and I have just had a problem and now I'm scared to open any new client work in it.
I shot several tethered sessions this past week on my laptop and I had the clients choose their photos on the spot and I gave the ones they wanted a star rating of one star. I sat down and copied the entire folder over to my desktop system were I opened one of the sessions. I clicked on the star rating under the filters section on the left hand side to show all the images I had given a star for the client selects. Once I clicked on the filter it only showed me those photos as you would expect. However, what I didn't expect and have not seen before is when I then took my mouse and selected an image to the right all the images had their star ratings zero out. I now have no clue as to which images the clients selected. I then tried to do an undo but the undo was greyed out. It is like all the ratings just went up in smoke.
Now I'm afraid to open any other client sessions I did on my laptop and that I moved to my desktop. What did I do to zero this out? Is there a setting that I could have messed with on my desktop that did this and that is different than on my laptop.
I shot several tethered sessions this past week on my laptop and I had the clients choose their photos on the spot and I gave the ones they wanted a star rating of one star. I sat down and copied the entire folder over to my desktop system were I opened one of the sessions. I clicked on the star rating under the filters section on the left hand side to show all the images I had given a star for the client selects. Once I clicked on the filter it only showed me those photos as you would expect. However, what I didn't expect and have not seen before is when I then took my mouse and selected an image to the right all the images had their star ratings zero out. I now have no clue as to which images the clients selected. I then tried to do an undo but the undo was greyed out. It is like all the ratings just went up in smoke.
Now I'm afraid to open any other client sessions I did on my laptop and that I moved to my desktop. What did I do to zero this out? Is there a setting that I could have messed with on my desktop that did this and that is different than on my laptop.
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It is almost certainly the result of the settings in Preferences, in the Metadata section of the Image tab. There is a drop down list with three options fro Auto Sync Sidecar XMP: None, Load and Full Sync. Then there are two checkboxes under that which determine what happens when it syncs (i.e. when Load or Full Sync is selected). What is probably happening is that Capture One compares its ratings for the image in question (no stars) with the ratings that they have come in with (one star) and in accordance with the settings there dutifully changes the one star ratings to match the no star ratings it has on record.
The safest thing is to set the drop down to None, then think about the settings in the check boxes. There is information in the online user guide here
https://help.phaseone.com/en/CO12/Organizing-Photos/Metadata/Managing-Metadata#item5
I leave mine set on None the whole time (not that I now much use external apps that write metadata) and only get it to sync metadata on an ad hoc basis if I need to.
Ian0 -
Are your images packed as EIPs? If not did you copy the "CaptureOne" folder along with the images? All of the adjustments you make in Capture One are stored in that folder, not in the images themselves. 0 -
So it looks like there was a difference in the Metadata settings from my desktop to laptop. I thought I had left it all as default. But on my desktop the drop down in the Metadata was set to "Ful Sync" and the "Prefer Embeded XMP" was checked. versus my Laptop the Drop down was set to "None" and the "Prefer Sidecar XMP" was checked. So it does look like my desktop looked at a different set of Metadata and then updated.
So I guess lesson learned...0
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