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9.1.2 crashed, now all my images and folders have vanished

Ben Davidson
9.1.2 locked up, and wouldn't close, so I had to do a hard close via Windows Task Manager. When I rebooted, the My Shoots Catalog was there, but all the folders with images that I had imported had vanished. That's over 155,000 images that I need to import again.

I am doing a File>Verify and Repair and the "Saving..." message has been onscreen for over half an hour without any indication of making progress.

Capture One has been unusable in any version since installed 9.2. Lightroom, Photoshop, and Alien Skin Exposure are working fine however, so my computer or drives aren't the issue.

Advice would be greatly appreciated, thanks.
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2 comments

Date Votes
  • RichardT
    Do you have a backup of the catalog that you could restore?

    See:

    Also, when you reverted to v9.1.2 did you do a complete uninstall and reinstall of Capture One? In the past I have found that just reinstalling an earlier version can cause problems.

    See:

    Richard
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  • LJHP1C1
    I too am having a similar problem with 9.2 [Windows 10]. I can still search and edit my images but the Folder structure has completley disappeared. If I right click on an image and ask to "Show in Library", it accepts the command but does nothing.

    Not a happy person at the moment. For a professional App, this is not acceptable.
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