Loosing Camera Metadata

Willem Jan Drijfhout

• February 03, 2011 22:00

When processing Canon RAW files to JPEG's, I loose the Camera Metadata (fields like Lens, serial# etc.). In the process recipe under advanced, the 'Include Camera Metadata' box is checked. Does anyone else have this problem? Any solution known?
Thanks, Willem Jan.
Using Capture One 6.0 for Mac.

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  Joe302

  • February 03, 2011 22:44

  I am using Capture One 6.1 on Mac OSX 10.6.
  
  I just checked some Pentax RAW files that were recently processed and all of the metadata is there.
  
  Maybe it is worth updating to 6.1 if no other solution is found.

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  Jonathan Gilbert

  • February 04, 2011 14:18

  Also try recreating the Process recipe... if this is one that was carried over from CO5 it might not have been updated properly. (also update to 6.1)

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  Willem Jan Drijfhout

  • February 04, 2011 22:37

  Thank you both. Upgraded to 6.1 and created a new process recipe, but still the same problem.
  Any other thoughts?
  
  Thanks, Willem Jan.

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  Jonathan Gilbert

  • February 05, 2011 17:21

  Start a support case at support.phaseone.com and include a raw file for us to test out.

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