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CARD + TETHERED ?

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16 comments

  • Drew Altdo
    Laurent,
    This is not possible when using Capture One to tether, it would require advanced implementation on our part to accommodate both of these which we cannot support at present.
    If shooting tethered please remove the CF card to avoid conflicts.
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  • Permanently deleted user
    Thanks Drew, I have been testing for hours now attempting to make tethering work with my Canon 1Dsmk3, and this is the first time I've seen this info anywhere. Would be helpful to work this into the other documentation.

    Now, I would really prefer to have images registered both on the CF card and the computer just in case (backup) but I assume you have plenty experience troubleshooting when advicing against this. My first brief test seems to confirm that this may have been the case as shooting now seems to work fine again. Either that, or the fact that I reinstalled DPP. Or the fact that I restarted my Mac. Don't know. But further experience will demonstrate.

    it would require advanced implementation on our part to accommodate both of these which we cannot support at present.


    I understand that implementing tethering support may seem like wasted resources on C1's part, but I think you would be surprised how many previously frustrated photographers would be happy to pay extra for a reliable C1 tethering plug-in; just to avoid more hair-pulling and troubleshooting.
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  • Drew Altdo
    [quote="mbrakes" wrote:
    ... I think you would be surprised how many previously frustrated photographers would be happy to pay extra for a reliable C1 tethering plug-in...


    This is certainly an option we would like to provide as it would do nothing but make everyones life easier, however we need information from Camera Manufacturers that we are not provided. It would be advantageous to request these features of the manufacturers.
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  • BogdanM
    So... how come I can save the images to the card and tether them to my computer under Lightroom 3? I'm surprised that Phase One guys who have done everything better than Adobe guys can't figure that one out? I'm not buying the BS about that functionality not being provided by Canon since it IS possible with LR3.
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  • Drew Altdo
    Sorry you think so.
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  • BogdanM
    That is a rather weak and unprofessional answer from someone that represents a company as reputable as Phase One.
    This is probably the most requested feature just by judging the users forum and I get a "sorry you think so" when I bring up that that functionality IS possible with the same camera just with a different piece of software?

    How about "we are working on adding that functionality. Thank you for your patience while we figure it out and thank you for using our software"? And stop feeding the customers the line "it's not possible". It IS possible. Adobe Lightroom 3 is a living proof of that. I am not saying that LR3 is in the same league as C1. Absolutely not. But that feature IS possible because it DOES work on that software.

    It is not a "luxury" feature request. I'm not suggesting a using yellow instead of green on the focus check. Hard drives crash on computers. It is crucial to have a back up on the card as I shoot. Another scenario is that sometimes the app would crash and I would have no idea and the images weren't saved till I look at the spinning rainbow circle on my computer.

    I bought Capture One. I didn't pirate it. I didn't download the serial number and applied it to the trial. I do expect to be treated as a customer. The politely worded "whatever" type of answer doesn't cut it at this level.
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  • Jeff12
    Use EOS Utility and the C1 hot folder feature problem solved. If and when P1 adds the feature that will be a bonus.

    How about not accusing P1 of BSing you and then whining when you get a somewhat snide response.

    See below for the list of known glitches as supplied by Adobe for tethered Canon cameras.

    Notes on Canon cameras
    EOS 5D, EOS 20D, and EOS 350D (Rebel XT/EOS Kiss Digital N) no longer work with tethered shooting in Mac OS 10.7 (Lion).
    Set 5D, 20D, and Digital Rebel XT (350D/Kiss Digital N) to PC Connect Mode before using.
    5D, 1Ds Mark II, 20D, EOS 350D (Rebel XT/EOS Kiss Digital N) on Windows require a driver downloaded from Canon. This driver is not available for 64-bit versions of Windows.
    1D Mark II and 1Ds Mark II do not work in Windows 7 in 64 bit or 32 bit.
    Using the 50D in Windows, images can fail to come into the computer if the compact flash card is inserted or removed during the session.
    Connect 1D Mark II, 1Ds Mark II via FireWire for tethered support.
    For the 60D, it's necessary that a card is in the camera for tethering to work properly.

    For my purposes I would much rather shoot tethered to the computer and then backup as I go to local drives. After all a CF card is just a small drive and also subject to failure.
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  • BogdanM
    1. You blamed the manufacturer in your previous post and suggested that the manufacturer should be contacted to provide more functionality. And since Adobe engineers got it to work on LR with the current Canon firmware - it's not the manufacturer than, is it? I'm sure it's not easy and I'm sure Canon's API is nowhere near whatever Phase One backs have, but it has been accomplished by Adobe. Hence the "BS" comment.

    2. LR3 tethering doesn't work under Lion. Correct. Works like a champ under Snow Leopard, though. Slower than C1, doesn't have the adjustment features of C1, but it DOES write to the card as an instant backup and to the hard drive and I can see images on the LCD screen which is a plus when the lighting set up is fairly complex and you want to glance at the LCD and not turn your head to look for the laptop screen or iPad.

    3. The solution of using Canon Utility to Capture and the hot folder is significantly slower in my experience :/ Instead of fighting off everyone who is "whining" about this feature perhaps it's time to attempt to implement it. It's more of a cry for help and to get noticed than anything. I do believe the C1 product is far superior than LR and that's why I'm even more disappointed that that feature is missing. I really hope that Phase One does look into the issue and adds it in some near release.
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  • Jeff12
    I do not think I commented on this thread previously. Why would Phase One BS you regarding this Issue. It doesn't seem worth it?

    Canon and the other mass market manufacturers have always been moving targets and with several new models to be released in the near future how heavily should P1 invest in compatibility with soon to be obsolete models. I get that it is convenient have a CF backup just do not feel it is of great importance.

    The 1ds mk3, the canon I use, can be set to Hold for image preview and the user can then view the last shot indefinitely with no card in the camera but if the lighting is so complex how can you possibly make fine adjustments on the camera LCD.

    I have used the hot folder on occasion when my Canon and C1 were not getting along and really didn't find it significantly slower but to each his own.
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  • BogdanM
    Jeff,
    the "BS" comment is a response to Phase One people saying that it's basically impossible to implement now because of Canon limitations. And it's the similar response in all threads about 5D MkII and tethering. But since Adobe and Canon figured out how to do it - THAT's why I called "BS". It IS possible, it HAS been done, by people who are not even close to the sophistication of Phase One.

    Canon 5D Mk II has been announced in September of 2008 and STILL hasn't been replaced and is the best selling 35mm sensor based DSLR that outsold the 1 series (due to price, of course). I don't think that camera should be ignored just because you don't have it. It IS of great importance to me. I am a customer with one of the most popular DSLR's ever made. If you will go through user threads here - 5D MkII and tethering will be one of the popular topics :/ Or maybe this topic is the one I'm interested in and it just pops into my eyes more often than others.

    Capture One does crash once in a while. I don't know if it's because of the OS, Capture One, cord, USB port, all of the above...? Bottom line it DOES crash. Not often, but it does at times. And you have NO idea if nobody is looking at the computer screen that it DID crash. If you don't have the shots on the card and the client says "Oh... that was pretty"... you look back at your computer, see the spinning rainbow ball and realize that it's about to get ugly. That shot is NOT on the laptop and it's not on the card either.

    Do you use an SSD? I think my delay comes from saving the file via Canon software and then Capture One copying the file from the "hot folder" and the IO on laptops is usually rather slow compared to desktop systems.
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  • Drew Altdo
    [quote="BogdanM" wrote:
    ...the "BS" comment is a response to Phase One people saying that it's basically impossible to implement now because of Canon limitations.


    Just to clear up any confusion, this is not an impossible feat and I don't believe I or anyone at Phase One has said so. The issue is that for Capture One to support this feature with Canon or Nikon we need to work WITH the manufacturer and not independently. This is essential to ensure both the safety of your equipment and more importantly the viability of your captured data. This is why we have stated, several times, that users who would like to see this feature implemented contact the manufacturers to work WITH us and allow these features to be implemented quickly and correctly.

    I can understand you are frustrated, especially when you see other softwares carry these options. I cannot speak for how they have implemented this or why it is seemingly simple to do so, I can only speak for Phase One and at present with the information we are provided it is not an available feature.

    Please accept my apology for any confusion or frustration the lack of this feature in Capture One has caused.
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  • Jeff12
    [quote="BogdanM" wrote:
    Do you use an SSD? I think my delay comes from saving the file via Canon software and then Capture One copying the file from the "hot folder" and the IO on laptops is usually rather slow compared to desktop systems.


    Yes and no, I use SSD drives in my laptop location system but we also run a large monitor for clients, stylists, etc. In the studio my Mac Pro has spinning drives and again the clients get a large screen to view the shoot so I have a little space to work.

    For the EOS utility/C! combo I open C1, create a new session, and then select the capture folder when I open EOS utility.

    By the way how about that new Canon 1dx announcement yesterday?
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  • Steve Karr Teching
    Wow ... direct attack! What I see Drew saying, in the Drew gentle way is that Canon has not given up the SDK info to make this happen yet. This is a much requested feature for sure and I see Phase as a responsive company as a business model (ever been on hold for Adobe tech support) so there is a fly somewhere else in the soup.

    Just do that the big boys do, if you want strong, clean software to tether use Capture One. If you want more safety get an external or 2nd, third, forth internal and use Chronosync to back up to it as you shoot. I wouldn't trust my camera as much as I do a set of SSD's to hold my files.

    Or Canon just needs to share the SDK and let Eos Utility finally die.

    See yea!
    Steve
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  • BogdanM
    Now THAT was a good explanation and that was good customer service. Thank you. I'll shoot a message to Canon. I had no idea they wouldn't release the API. I am surprised the Canon Utility is still not updated for Lion (at least as of like a week ago).
    Thank you.
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  • LSdigi.com
    After a very intense editorial shoot over 2 days (about 3.5k pics being shot), we had several pics missing due to C1 crashing and having to restart it, and the pics not reaching the computer. I really think that tether + card would be an incredibly useful feature, especially for photographers who have to shoot fast in a short amount of time.

    As someone else said, it would be great to double check pics on camera without needing to come back to the desk setup / climb down ladders etc.
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  • Steve Karr Teching
    The Canon 5DII is not a Pro camera. Shooting it fast will jam the buffer and crash C1 every day of the week. It's not Phases doing, it's a $2000 camera for Goodness sake. UBS is slow & poopy and Mark II's are popular but (I have 3 and tech them all the time) not robust.

    You may want to get the Canon WiFi base ( not Eyefi toy) and shoot jpgs to the box & Raws to card. That works nice and is somewhat safe'er in the event of a crash... you can even use ethernet cable to transfer I have heard, but never done so YMMV.

    Or you could get a 1DS Mark II with firewire ... these are older I know and don't shoot video, cuz every still guy is a director now, but they buffer out and don't crash because of the FW somehow. I'll take a 1DS II anyday over a 5DII.

    Or get the IQ180, 160, 140. See images right on the back & C1 is really quite stable with them. Abet it's more than the beloved 5DII. Alot more.

    Or you could use a H4D-60 with Phocus like I just did for a few days with a photg shooting New Balance Ads. We removed the back no less than 40 times & restarted Phocus 30 times in 2 days.

    So a 5DMark II, shoot a little slower to a solid box with enough ram & SSD's or go big boy toys.

    Are you using a REAL Tech on these intense jobs of yours? You should be...
    Not an assistant, a real Tech. Also an iPad or 2 would be very easy to use and solve the problems you mentioned, ladders and all. I'm available to travel.

    So many choices & you thought there were no answers!!
    'kinda like Christmas... did I hear raindeer?
    Steve
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