D800E & D4 raw files Problem viewing

rave81

• January 15, 2013 01:13

After updating to 7.0.2 I can't see any thumbline preview nor the preview on the center. I noticed this problem is isolated to all raw files that were shot in D800E and D4. I can't see preview the raw files image shot using my D3s and D700.

has anyone else encountered this problem?

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  Paul Steunebrink

  • January 15, 2013 08:02

  Have you tried to regenerate the previews? (File menu, Regenerate Previews)

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  Drew Altdo

  • January 15, 2013 10:08

  We received another case this morning reporting the same thing.
  Can you please create a support case and address' it to me? I'll have a look and try to find a common thread between the two instances. If anyone else is having the same error, please follow the advice above so we can get details to determine the issue.

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  rave81

  • January 22, 2013 02:51

  I managed to fix the problem by unistalling the previous version before I installed the 7.0.2.
  
  Now the problem C0 7.0.2 hangs when I edit the RAW files shot with my D800E & D4. I noticed also it add too much contrast on the RAW files automatically.

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  Drew Altdo

  • January 22, 2013 11:56

  Can you please create a support case and provide an example with the RAW file?
  In regard to the Hang, we would need some Log Files to determine what is causing the performance behavior.

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