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How to Import Microsoft Word Documents in a Catalog?

Goldeneyes
Hi, I have a hard drive full of photos as well as a small number of Microsoft Word documents in the .doc format. The .docs do import into my catalog but they are being misinterpreted as MPEGs. This screenshot shows the confusion. Note how it says it is a MPEG-4 rather than a Document. This is confusing since the Organize panel is including the Docs along with actual movies when I click on MPEG video.

https://dl.dropboxusercontent.com/u/1363915/forums/WordDoc750.png

I emailed Support and they suggested I need to install a codec to read the Word document. They provided no further details regarding where I might find such a codec.

I'm on Windows 7 and I have Microsoft Office installed and my memory is that I have been able to view Word Documents in the past (but maybe I'm wrong?). Are you able to get a word doc to show up as a word document in a Media Pro catalog?

Thanks for your help.
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Comments

8 comments

Date Votes
  • rmoorlag
    Don't you have this contextmenu when you right-click?
    https://dl.dropboxusercontent.com/u/25580003/EM_Word.jpg

    When you have Office installed you don't need additional 'codecs' to open or edit the file...

    Roelof
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  • Goldeneyes
    Thanks Roelof for the reply.
    I do not see how the context menu in Expression Media has anything to do with the problem because that is a manual list of Helper Applications you have created. Plus, I'm referring to Media Pro. And I already know how to open or edit the file but that it not what I am trying to do. All I want to do is have my catalog properly determine that a word document is a Word document (and not a movie file).

    As a test I just created a new .doc and imported it and it is being recognized as a Word 2007 document. Perhaps the issue has something to do with the .docs I received on a hard drive. But what?
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  • H. Cremers
    Well ... i think MP and Expression Media are much the same.

    Typically, when you manually choose a helper application in the 'Open with' menu, the application connects the file type to the right application and generally lists it in the right category from that moment on.

    On the other hand, something might be wrong/different with your older word files. Perhaps opening one of them in Word will tell you whether they're still OK.
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  • Goldeneyes
    I would be surprised if the Open With menu has the influence you detail. But hey, I can try.

    I will try to find those original Word files and try again. But as you can see from the original screen shots, those were Word files and I did open them up and they seemed normal to me.

    Thanks for your time. 😊
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  • H. Cremers
    If that doesn't work, i cannot help you, unfortunately.
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  • rmoorlag
    Indeed, MP and EM are basicaly the same and by this action i made my word (and excel, pdf, ppt) documents visable in the application. It seems relevant to me at the time..
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  • Goldeneyes
    OK, then as an experiment you could remove the helper application for Word files, and if it were important then Word documents would not be read correctly.

    Try it.....this is not what happens.
    OK I'll do it for you.

    You can see that I do not and have never had Word as a Helper. However this document was recognized properly:

    http://i.imgur.com/zQ37srj.png

    Then I viewed the file in Media view and saw that no importer found for media file error -2008.
    http://i.imgur.com/T0tfjR0.png
    Then I added Word as a helper file and tried again to view in Media view. Again, the same error.
    http://i.imgur.com/T0tfjR0.png

    This was not my original problem but I hope this clarifies how the Helper Applications work.
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  • H. Cremers
    Then i'm sorry, i can't help you. At the same time i'm glad it works for me then.
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