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Levels sliders not moving

Andrew Bennett
Hello,
trying to adjust my red, green and blue channels but grabbing the sliders with the curser tool usually does not move them. I've watched the webinars, and I believe they should simply slide via the cursor. Every once in a while they work as expected; so I expect it's either user error or my processor need more time than I anticipate.
Can anyone tell me what I'm doing wrong?
I'm using a surface pro 3 with Windows 10.
Thank you,
Andrew

And this is my 2nd shot at this question. I originally accidentally posted it in the Mac site. Not helpful on my part!
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Comments

4 comments

Date Votes
  • RichardT
    It's not something I have really used, but I just had a play on my desktop PC and it appears to be working fine for me.

    I select the colour channel and position the mouse over one of the markers at the ends of the vertical lines on the levels graph. The mouse pointer becomes a double-headed arrow. When I click the mouse button I can drag the marker left or right with no problems and the colours in the viewer are updated fairly quickly. Tested on RAW and JPEG images.

    I've never used a Surface Pro - what are you using to control the cursor?

    Richard
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  • Andrew Bennett
    RichardT -
    That is interesting. The "mouse" that in using is the Surface pen. I wonder if that's causing me the problem.
    I'm in Washington DC for business right now; but I'll Bluetooth up a mouse on my flight home tonight and give it a try. Thanks for considering the question.
    Andrew
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  • Thies
    I had problems with the sliders and my Surface Pro (1. generation). I deactivated 'Press and hold for right click': Control Panel -> Pen and Touch. On the tab 'Settings for Pen', mark 'Press and Hold' and click the 'Settings...' button. Remove the check box for 'Activate press and hold for right click'.
    I also deactivates Swipe in the next tab, probably because it disturbed me when using the brush.
    This of course means that you cannot use press and hold for right clicks anymore. Neither in other programs, which is a little disappointing in the beginning...
    Thies
    P.S. free translation of the Windows menu names and fields 😄
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  • Andrew Bennett
    Thanks for considering it Thies.
    I tried your suggestion, but I found the process to be a little too cumbersome. Based upon Richard's comments, I'm forgoing the Pen and sticking with the mouse/cursor..

    I do love the functionality of the Surface Pro; but I think Capture One is a system that is better served with the more conventional tools that I have at my disposal.

    Enjoy the weekend. Springtime is trying to make an appearance here in Connecticut.

    Andrew
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