Discrete GPU woes - HELP!!!

Permanently deleted user

• July 24, 2018 15:32

Hi all,

So I recently updated my MacBook to a late 2016 MacBook Pro, which includes a Radeon Pro 450 2048 MB graphic card. I've noticed that viewing images and processing them is just as laggy as my mid 2014 MacBook with integrated GPU. So, heading down the rabbit hole that I did, I discovered that Capture One simply will not use the Radeon GPU.

I've set both OpenCL settings to 'Auto' within the app, and have also disabled automative graphic switching within MacOS (High Sierra 10.13.6).

However, it still will not use the Radeon GPU, and I can't figure out why. All Adobe products are perfectly fine, and utilise the Radeon, but Capture One will not.

Can anyone shed any light on this, or offer suggestions to help.

Thanks in advance.

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  Benjamin Liddle

  • July 24, 2018 17:18

  Best option here is to create a tech support case (via the link in my profile) and send us your log files, which can be generated via Scripts > Get Logs

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  Permanently deleted user

  • July 24, 2018 18:08

  Thanks Ben,
  
  I've just submitted a ticket, and will await a reply.
  
  Many thanks
  
  
  
  Mike

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  Andrew Youll

  • October 15, 2018 20:22

  Hi Mike,
  
  Quick question, did PhaseOne resolve this? as my 2015 rMBP uses the Iris Pro opposed to the Radeon too
  
  Cheers
  
  Andrew

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  Christian Gruner

  • October 17, 2018 02:01

  This is a non-issue, as it is the indicator-util that shows this wrong.
  Capture One will use any and all supported GPU’s found to be available.
  
  What the indicator-Utils are displaying are what GPU is used for displaying to screen, not for computing.

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