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Progamm ImgCoreProcess.exe crashes in Capture One Pro 5.01

NN166025UL7
Hello,

When I move an image to my move-to folder I get nearly always after start of capture one a pop-up about a crash of programm ImgCoreProcess.exe. Is there a solution for this problem?

Here are some further details about the crash:
'ImgCoreProcess.exe': Loaded 'C:\Program Files\Phase One\Capture One 5\ImgCoreProcess.exe'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\ntdll.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\kernel32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\ws2_32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\msvcrt.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\advapi32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\rpcrt4.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\nsi.dll'
'ImgCoreProcess.exe': Loaded 'C:\Program Files\Phase One\Capture One 5\ImgCoreDll.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\mscms.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\winspool.drv'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\gdi32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\user32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\userenv.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\secur32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\ole32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\oleaut32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Program Files\Phase One\Capture One 5\OpenCoreDll.dll'
'ImgCoreProcess.exe': Loaded 'C:\Program Files\Phase One\Capture One 5\libiomp5md.dll', Binary was not built with debug information.
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\imm32.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\msctf.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\lpk.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\usp10.dll'
'ImgCoreProcess.exe': Loaded 'C:\Program Files\Avira\AntiVir Desktop\avsda.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\mswsock.dll'
'ImgCoreProcess.exe': Loaded 'C:\Windows\System32\WSHTCPIP.DLL'
The thread 'Win32 Thread' (0xdf8) has exited with code 0 (0x0).
Unhandled exception at 0x100be6cf in ImgCoreProcess.exe: 0xC0000005: Access violation reading location 0x00000000.

Thank you,
Roland
0

Comments

2 comments

Date Votes
  • Paul Steunebrink
    I suggest you share this with Phase One as well in a support case.
    0
  • NN166025UL7
    I have opend a support case. Let's see if there will be a solution with the next support fix.

    Roland
    0

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