Updates

nikguyatt

• July 03, 2006 12:30

Hi,

I brought CS1 LE a couple of years ago and haven't updated since. I now see there is a newer versin of LE. Also my account says I have one free update left. Does this mean I can upgrade to this new version free of charge. If so how do I go about doing this!!

Thanks in advance

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  Anonymous

  • July 03, 2006 13:40

  nikguyatt,
  
  UpDate = fixes problems and adds support for new camera models and are FREE
  
  UpGrade = major addtions in features and functions in the program and is Chargeable SE you get 1 Free UpGrade / PRO - 2
  
  You should be able to update to v 3.7.4 from web site:
  http://www.phaseone.com/Content/Downloads/COforWIN.aspx
  
  Cheers,
  k c

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  nikguyatt

  • July 03, 2006 14:24

  Hi
  
  Thank for the reply.
  
  Once I have downloaded 3.7.4 LE. Do I remove my older version of LE then load 3.7.4 LE on and use the same activation key to activate it?
  
  Cheers
  Nik

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  Anonymous

  • July 03, 2006 14:33

  Nik,
  
  It is always best to remove older versions which can create problems in the program.
  Since your version goes back a few years, it would be best to have a Clean Install.
  
  Follow Knowledge Base article on completely removing Capture One and then install 3.7.4
  http://www.phaseone.com/Content/Support ... nguageid=1
  
  Regards,
  k c

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  nikguyatt

  • July 04, 2006 07:37

  Thanks very much that all worked fine.
  
  Just one thing, I now have no activations left, what happens if I want to take it off one pc and put on another. At the moment I only have it on the one?
  
  Cheers
  Nik

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  Anonymous

  • July 05, 2006 20:57

  Nik,
  
  Then you will need to Create a Support Case for assistance.
  Provide your Product Key and/or your Profile email.
  
  Support Site: http://support.phaseone.com
  
  
  Regards,
  k c

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