Capture one suddenly fails to find camera (Tethering)

Per Bagger

• December 30, 2018 12:16

Hi I have a phase one 645DF and a leaf Aptus ii 8 40mb digital back.

My setup is a macbook pro running MacOs Mojave latest version.
I'm using a Unibrain FireRepeater 400â„¢ (https://www.unibrain.com/products/firer ... 0-3-ports/) to connect my camera through thunderbolt.

This setup have worked fine until my last shoot, where I keep getting the same error in Capture one 11 and capture 12.

Capture one error:

Attach Camera
The chosen camera body is not compatible with the attached camera back.
Please choose a compatible camera body

When i get the error i can see in the camera tool of capture one that it does find Leaf Aptus-II 8. So what is wrong?

I find this really strange as the setup have worked fine for a long time?
So I really hope there are someone who can help me find this error?

Regards
Per

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  Paul Steunebrink

  • December 30, 2018 14:10

  Could it be that you recently updated Mojave to 10.14.2?

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  Michael Jones

  • December 31, 2018 05:06

  I experienced a similar error message tethering to Sony and resolved it by quitting this Google App and restarting Capture1: "Backup and Sync from Google.app". Hope this helps.

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  Per Bagger

  • January 02, 2019 13:24

  I dont' know if the mojave update has something to do with this?
  
  I had this problem before the update as well..
  
  What google app did you quit? and how did you get that to work?
  
  I also checked if tethering worked in Leaf capture and it works fine, so it shouldn't be the cables but a capture one problem.

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  Paul Steunebrink

  • January 04, 2019 11:50

  Best to contact support on this to get to the bottom of it. Log files might be a big helper here.

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  Benjamin Liddle

  • January 04, 2019 13:39

  Yes, please drop us a line and send us the logs (via Scripts > Get Logs).

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  Steve_Powers

  • January 05, 2019 02:00

  I have a similar issue with both D800 and D4S Nikons. Cameras are enumerated by Mac OS X (Mojave 10.14.2). Attached just fine the first time, registered each of the cameras, used them a bit but upon shutting down could not get either of them to reconnect. My Fuji GFX50S works fine though it appears to use USB PTP protocol vs. what I expect the Nikons are using (a former MS Windows device driver PM here).
  
  I previously opened a support case and am now attaching logs.
  
  Thanks!
  
  Steve Powers

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