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Media Pro Reader

pedroparamo
When I'm using the Media Pro Reader and I copy a file by dragging it to my desktop the thumbnail disappears and the catalog says the original media file is no longer available. If I close and reopen the catalog in the Media Pro Reader the icon reappears. How can I fix this...very annoying. This did not happen in Expression Media.

Thanks.

Peter
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  • NNN634225659077794298
    Sorry if this reply is no longer relevant, but I just spotted the message.

    I had a similar problem with Media Pro Reader. I spent weeks talking to support, who claimed that there was no problem, even though I was able to read the files successfully in Expression Reader.

    The solution for me: burn the catalogue onto DVD or whatever external device you are using, but put all the original files in a folder if the original files are still needed. Set 'thumbnails and previews' to 'full screen previews' and 'view at all times'. I was then able to see the files with or without the originals. But as soon as I put the originals in the same directory as the catalogue, any file I clicked on was not visible. The path name changed and I got a blank thumbnail.

    I hope this helps.
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