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Simple import of JPEG from folder? Possible?

Tech Addict
Coming from Aperture 3 on a Mac and trying this to decide whether to opt for it or LR. Must admit my initial impressions are mixed. OK in many respects, great in others BUT if even the most simple of tasks like importing JPEG from a folder is going to to be SO difficult it's going to be a short trial and no sale.

I really can't believe such a simple task is made so unintuitive and difficult. If I want to import a bunch of JPEG from a folder on the desktop into A3 it's easy. Just select the folder in import and presto, no problem. Or even just drag and drop.

Capture One. No idea at all. I have a folder on the desktop with 50 JPEG inside. I want to import them. For various reasons importing just this folder is all I want to do in this case. I will have others to do IF I buy it but given the 'wading uphill through treacle' experience Capture One gives that is looking distinctly unlikely.

No matter WHAT I do Capture One has all of the JPEGs that it can see greyed out. In the import screen the images don't populate the preview screen. Been battling with this for over two hours now and for the life of me cannot get C1 to just SEE the god damned images to import them. Searching the internet helps none (unlike Aperture where almost any problem I ever had had been discussed at length in the Apple forums and was easy to get an answer for) and the Help / Tutorials provide squat info on this simple task.

Maybe it's just a RAW importer and cannot. If so, BIN time. Not impressed at all, the UI don't help!!!
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Comments

19 comments

Date Votes
  • paintbox
    I tried many things to replicate your experience, but couldn't. I even went as far a locking the folder in the info panel and it still tried to import the images.
    I even imported the images and C1 was willing to import the images again.
    Dude, I'm at a loss.
    You could try and do a complete uninstall and reinstall the software.

    If that doesn't work, open a support case. They may be able to help you quickly.

    A lot of folks will admit that C1 is a pain to learn. Once learned, its a lot of fun to use. It could be why they have such a long trial period.

    Anyway, I really hope you get this sorted out.
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  • HansB
    [quote="Jimmy D Uptain" wrote:
    ... A lot of folks will admit that C1 is a pain to learn. ...


    I found LR to be a pain to learn and I still find it a pain to use. And I found may way in CO easily. That's why I went for CO. There must be something wrong with me. I knew it. 😄

    Tech Addict, I'm reading a lot of frustration here. And I hope we can find some answers. But some more information could be helpful.

    [quote="Tech Addict" wrote:
    ... Capture One has all of the JPEGs that it can see greyed out. ... the images don't populate the preview screen.


    That's a bit of a contradiction. Is there no indication of your images in that folder, are they unselectable (greyed out) or are you only missing the preview?

    Are you in CO's import dialog or are you still in the Finder window where you choose the folder? The Finder window is for the folder only. The images are greyed out, because you will select them in CO's import dialog in the next step.

    Are you using a session or a catalog?

    Anyway, make sure that JPEG editing is activated in the preferences, that images are large enough (the is a minimum limitation) and that 'Menu' - 'View' - 'Global Filters' is not set to 'Always Hide JPEG Files'.


    Regards,
    Hans
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  • SFA
    What size are the jpgs?

    Capture One is not impressed with small file sizes or small image dimensions for jpgs.

    This possible problem needs to be considered and eliminated from the potential problem list. Or not.


    Grant
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  • Tech Addict
    OK. Thanks for the attempts to help. The JPG images are all around 1.5MB (2,077 x 3,117), they are all 100% JPEG exports from A3 RAW files. The file naming convention in use for them is "D4S | 2015.11.09 | DCC_1234.jpg". Would the file name type cause problems? I've checked permissions and they are 'Read & Write' so it's not permissions related.

    So, I open C1 and have 'Capture One Catalogue'. Top left I select 'Import' which brings up the 'where to import from' dialogue. From there I navigate to the folder which is on the desktop. I click that and in the FOLDER I can see all the images but they have a greyed out / washed out look, not the solid colours look if you look in the folder directly (e.g. not via the C1 import dialogue). They are not selectable. From there I can go no further. I click 'Open' on the desired folder and promptly nothing happens. The import screen is not populated by the JPGs. When I plug in a card to import everything goes fine.

    JPEG editing is enabled and Always hide JPEG is not checked.

    I'm tempted to reinstall, or just bin it if something as simple as this is so damn hard. A very uninspiring first look and a time sink I can ill afford. No way I'll be dropping 200 euro on this at the moment, no way at all.
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  • ansbil
    "D4S | 2015.11.09 | DCC_1234.jpg"

    This kind of filename may possibly cause issues. OS X is especially tolerant in this regard, but since C1 is cross-platform software, it may stumble upon pipe symbols. Try replacing the pipe symbol with something else, e.g. a dash.
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  • Jim_DK
    Sounds like you are in DB mode which only supports Digital back RAW files.

    Make sure you have activated the Pro trial from the licence menu

    https://www.phaseone.com/en/Search/Arti ... nguageid=1

    If you need help getting started with anything, our support techs will help - you even in trial.

    Make a ticket at http://support.phaseone.com

    Someone will reply within 24hrs (normal business hours)
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  • Tech Addict
    That looks like it might be part of the problem. If I rename 1 file to 'XXX_1234.jpg' when I select the folder (from the 'Import from' screen all of the images are in the folder and still washed out. If I click the folder to open it I get a blank / black place holder pop up in the window of the one file that seems now to be named correctly, where you get the option to 'import all images'. What I don't get is any thumbnail or visual representation of the image at all? Is that normal? About as much use as a chocolate fireguard if so. I can't even see or select what it is or is not going to import.

    This is happening across two macs so I doubt it's the machines or the installs. I actually re-installed on one also. Jeez, I can't believe how C1 makes this such a god damned difficult task. Unbelievable!!!!
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  • Tech Addict
    I've raised a ticket. Really a pain this issue. I'm just thankful I'm not trying to do something complicated!!!

    I've checked the About. It's PRO that's activated in trial mode. This issue even makes the bog standard Apple app look appealing!!

    I'm using v 8.3.4 and OSX 10.11.1
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  • Tech Addict
    Exploring this further. If I export an image that was imported direct to Capture One from a card in JPG format to the desktop, CO recognises it and displays a thumbnail if Desktop is selected as the 'Location to Import from'. Same if I drag a JPG to the desktop from a browser window, even if that JPG has some long winded and convoluted name.

    It just seems to be images exported from Aperture that merely display a outline place holder but no image in the review for import screen and even then only if the image is renamed. I've tried changing the name in Aperture before export, export without metadata, changing the color space on export everything. Squat. Nothing I do can get CO to 'see' and display thumbnails of A3 jpg exports in the import screen, or allow you to select them from the folder you chose in the earlier screen

    If I tell C1 to import all images in the review screen, including the blank / black outline place holders, the images then show up in the recent import screen. But that's hardly an effective solution and WAAAAY to much work for simply importing a few dozen JPGs.

    I'll see if the support can sort it out. If not it's delete trial and look around some more. No way will I buy this at the moment, no way at all.
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  • HansB
    Could you share one of your non-working images, for example via dropbox or so? I'd like to give it a try and have a closer look at this. And I'm pretty sure I will not be the only one.


    Regards,
    Hans
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  • Tech Addict
    Here is a DB link to one of the images:

    https://www.dropbox.com/s/sxo3nrkegadrq ... 6.jpg?dl=0
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  • H. Cremers
    [quote="Tech Addict" wrote:
    ... So, I open C1 and have 'Capture One Catalogue'. Top left I select 'Import' which brings up the 'where to import from' dialogue. From there I navigate to the folder which is on the desktop. I click that and in the FOLDER I can see all the images but they have a greyed out / washed out look, not the solid colours look if you look in the folder directly (e.g. not via the C1 import dialogue). They are not selectable. From there I can go no further. I click 'Open' on the desired folder and promptly nothing happens. The import screen is not populated by the JPGs. ...


    This is how it's supposed to be. You click 'Import', the import dialog starts. You select the location where your files are to import, not the files themselves. They are greyed out and they're supposed to be. You click 'Open' in the file dialog. Then, you may have to wait a bit. There will be a progress indicator next to the 'Cancel' button showing CO is busy [If you don't want to select individual images, you could click 'Import all' right away].

    After a while, all images in the selected folder recognized by CO will be shown. You can then select the ones you want to import and import them. They will be visible in the Catalog in the "All Images" catalog collection.

    I tried with your file and i get to see it, select it and import it. As expected.

    Can you share whether you're waiting long enough for CO to bring in all the images in the folder (it may be a big folder)? Did you go to the "All Images" catalog collection?
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  • paintbox
    Thanks for the example.
    Having that pic gave me a visual of the problem you are having.
    Its happening on my setup as well. I took your photo, opened it in PS then changed the PPI to 360.
    It would then show up in the import window. I noticed that a bill I had scanned earlier this week wasn't showing up in the importer. I then increased the PPI in PS , it then appeared in the import widow.
    I thought it must be a size issue.
    So I then took a Tiff image, drug onto my desktop, then opened in PS, downsized it to 50 PPI, and saved it as a jpeg.
    Well, the jpeg showed just fine but the Tiff wouldn't.
    So not necessarily a size issue.

    I then took both offending pics (my bill, and your bike), drug them into PS and "Converted to Profile" using Profoto RGB as the output.
    Both pictures appeared in the import window.
    Truly strange.
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  • SFA
    Running with Windows and using sessions I had no problem importing the file and editing.

    I appreciate that may not help in any way other than to confirm that it does not seem to be a specific problem with the file.



    Grant
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  • H. Cremers
    Can all of you who had troubles with the JPEG check whether they have set the Image preferences correctly?

    In Preferences go to the Image tab. In the Editing section, make sure "Enable JPEG Editing" is checked.

    Just to be sure.

    I ran my test with the OP's picture on a MBP, OSX 11.1, CO 8.3.4. As noted, no problems. Aslo, like SFA, i had no problems opening it in a Session.
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  • SFA
    Might it be something to do with permissions?

    It's not a common problem with Windows but is something that seems to be mentioned a lot in Mac world so I thought it worth mentioning. It's so easy to overlook some of the less interesting things at times so a reminder to check basics can often prompt thoughts that lead to answers.



    Grant
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  • Bill Booth
    As far as I know, C1 does NOT like the "|" character in a file name. If you are running a Mac, try this:
    Automator will save your day! Launch Automator.app (from the Applications folder)

    Select File -> New. Click on the Workflow icon -> Choose btn.

    Along the left side under Library, click on Spotlight and in the resulting column select Spotlight and drag it onto the workspace at the right.

    Go back to the column under Library and select Finder, then “Rename Finder items, Drag the Rename Finder items onto the workspace. You will get a popup alert - click on the Don’t Add btn unless you want to make duplicates.

    The first dropdown menu- select Replace text. Find (type in the | here) in (select basename only) then Replace (type in “-†without the quotes)

    Now back up in the top panel, you can Search for | in (select your directory that holds your Aperture folders)

    Finally, hit the Run arrow at the op right of your workspace.



    I suggest you test this out with a few fake|folders under a test fake folder to see how it works. Good luck.
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  • Tech Addict
    I tried renaming the image very early on. Changed it to ABC_1234.jpg. No joy. So I'm not inclined to spend ages renaming images, something that I could do by exporting them again from A3, as it doesn't seem to fix the problem.

    I don't think it's a permissions issue as the file is read/write. As explained before, I have 'EDIT JPG' enabled and 'Hide all JPG is turned off'. Under OSX 10.11.1 repairing permissions is no longer a user option. It's automatic now.

    I've also tried just importing a single image from the desktop and waited and waited. No joy.

    Odd that some are having problems and some not. Bizarre. Getting bored of trying to fix it now, will see if Support come up with anything on Monday.
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  • paintbox
    [quote="HCS" wrote:
    Can all of you who had troubles with the JPEG check whether they have set the Image preferences correctly?

    In Preferences go to the Image tab. In the Editing section, make sure "Enable JPEG Editing" is checked.

    Just to be sure.

    I ran my test with the OP's picture on a MBP, OSX 11.1, CO 8.3.4. As noted, no problems. Aslo, like SFA, i had no problems opening it in a Session.


    Honestly, the issue doesn't really bother me, but yes, I did check the preferences and all is as it should be.
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