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Viewing PhaseOne Tutorials

Ron Alexander
For some reason I can't seem to view any of the PhaseOne video tutorials, even when I sign in to the site. Using Windows 8.1 and Internet Explorer 11. Any tips? It must be something simple, and I tried turning off the pop up blocker with no change.
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  • Ron Alexander
    Just as an update, I have discovered I can view the tutorials with a Windows 7 laptop using Internet Explorer 11. But, I still cannot view them on my Windows 8.1 Desktop (where I need them) which also uses IE11. Seems to be incompatibility with Window 8.1.
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  • Ron Alexander
    OK, I kept hammering away at this issue until I stumbled on the solution to my problem. I say "my problem" because the reason I was having a problem, and I suspect others were not, is that I had some time ago enabled a Tracking Protection List which kept Google from tracking my activity on line and bringing up related advertisement items. I recall I got the list from Microsoft (they probably don't like Google much!). More info at this link:

    http://windows.microsoft.com/en-ca/inte ... n#ie=ie-11

    This Capture One Tutorial site has a number of items which are being blocked by the Tracking Protection, including the video window. When there is protection being applied you will see blue "NO" icon toward the right end of the Explorer address bar. You are supposed to be able to click on this blue icon and temporarily turn off the tracking protection. You can do this for this particular site, but it immediately turns back on again. One solution would be to delete all tracking lists or disable them. My work around for this site is to just click on the gear icon in top right of screen, Safety, Turn off Tracking Protection. Then I have to remember to turn it back on again when I am done with this site, or a problem site. Strange thing is that you can get lots of lists of sites to block, but no lists of sites to exempt. Too bad, as that would work well.

    Once I figured out what was going on, I actually added another list, "EasyPrivacy". Will see how that works over time, and hope I don't forget about it, if I have a problem in the future...
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