10.1 Breaks all my keyboard shortcuts with arrow keys
I was so happy when Capture One finally announced it will support compressed x-trans files and updated the first day the 'final' version came out. I use Capture One mostly because it gives me the freedome to do nearly all my finetuning with keyboard shortcuts. But since the upgrades the shortcuts are still in the menu but everything with arrow keys won't work anymore. Instead of e.g. increasing exposure of an image the image is changed.
As you can see this breaks my whole workflow 😭 😭 😭
http://i.imgur.com/Ls3myqm.png
Is downgrading to the previous version possible?
Will this be fixed again?
As you can see this breaks my whole workflow 😭 😭 😭
http://i.imgur.com/Ls3myqm.png
Is downgrading to the previous version possible?
Will this be fixed again?
0
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Downgrading to 10.0.2 is possible. Since there is not database change from 10.0.x to 10.1, no adjustments are lost.
Go to the Phase One download page and look for software archive to find 10.0.2.
What about your shortcuts, I can't yet figure out what happens. Best to open a support case.0 -
Thank you so much! Just downgraded 😊 0 -
Hi,
has anyone else seen this happen?
I have just updated to Sierra and now want to got to C1Pro 10.1 because of the ability to process compressed X-Trans files.
But this would be a big showstopper for me since my most used keyboard shortcuts all use arrow keys.
Is it possible that the default set of shortcuts has changed in 10.1 and the updater therefore overwrote the customised set?
Would it be possible to reload the customised set via menu (CaptureOne Pro->edit keyboard shortcuts->pop up menu top left->choose the customised set)?
Regards,
Frank0 -
No one else? Really? 0 -
I'm currently getting the same issue with a rental Mac Pro, running Sierra, C1 10.1 and extended keyboard. Weird thing is that sometimes the keys work and sometimes they don't - I thought it was just the keyboard.
Fine on my Mac Pro with bluetooth keyboard & MacBook pro touchbar though0 -
Thank you for your reply.
Hmmm... so it seems it’s not a bug in general but specific to the actual machine it runs on.
Anything special to that rental Mac? By extended keyboard I assume you mean the normal USB-keyboard with numeric keys on the right?
Regards,
Frank0 -
My machine is not so special (MacMini late 2014) with wired Apple USB-keyboard with numeric keys and some of my shortcuts also are broken. Especially those with the control-key and the numeric keys on the right and some of the page-up/page-down and top/bottom keys. Smells like a bug... so let's open another support case. 0 -
Beware that at least on windows I concluded 3 things so far for C1 10.1:
1 - Delete command changed shortcut and also misbehaves.
2 - Folder synchronisation crashes C1 when there are missing files in the catalog. Also moved folders on 10.1 are not read correctly by 10.0.2 and have to be manually re-imported.
3 - There is an aggressive sharpening algorithm running under the hood when loading any raw file, before applying any diffraction sharpening, sharpening tool, output sharpening, or NR detail. No sharpening at all is about as sharp as default on C1 10.0.2.
Number 3 ends in highly artifacted, inorganic over-sharpened results with default settings; and barely acceptable with all sharpening settings pulled back. Specially above ISO200-400. (tested with Canon and Fuji raw files)
Cheers,
-Gus0 -
The bug was approved by the support and they said it has been forwarded to R&D. 0 -
Thanks for letting us know, Jakob.
A really weird bug then.
Since it does not occur on all installations it would be interesting to know what the conditions are that make the bug kick in.
Would you mind mentioning the hardware you run C1Pro 10 on? Anything special about your setup?
Regards,
Frank0 -
[quote="Frank.O" wrote:
Thank you for your reply.
Hmmm... so it seems it’s not a bug in general but specific to the actual machine it runs on.
Anything special to that rental Mac? By extended keyboard I assume you mean the normal USB-keyboard with numeric keys on the right?
Regards,
Frank
Hey - yes that's what I meant. It seems like this is the thing we all have in common - the full apple keyboard.0 -
Hey I got the Mac Mini Late 2012
Quadcore 2,3 GHz Quad-Core Intel Core i7
16 Gb RAM
1 TB HDD with 128GB Flash (Fusion Drive)
With the Standard USB Keyboard https://goo.gl/QH8svE0 -
Hmmm..., 3 users with USB keyboard do get this bug.
No one with bluetooth keyboard or laptop has reported it so far.
A websearch reveals nothing.
Since my machine is an iMac with BT keyboard I might be safe when upgrading.
I’ll think it over for another while.
Jakob, LSDigi, op — thanks for your input and if anyone else has more info about this please let us know.
Regards,
Frank0 -
Oh, well...
I just did the upgrade to C1Pro 10.1 and guess what?
My keyboard shortcuts with arrow keys are broken too.
As I said above my machine is an iMac Retina, 4Ghz i7, 32 Gb of RAM, Radeon R9 M295X with 4 GB memory, bluetooth keyboard and bluetooth mouse, Mac OS Sierra 10.12.4.
I should have known better..... 🤬0 -
Yes I know, Jakob, but then I could have stayed with Vers. 9.3.
Vers. 10 prior to 10.1 can do nothing for me Vers. 9.3 couldn't.
But I have done some further testing and I found out that immediately after loading any workspace from the menu (window->workspace) the shortcuts do work. I could even use adjustments and tools and switch tooltabs and they still worked.
But after assigning a keyword to an image the bug was back.
The same is true after quitting and relaunching C1.
Trashing the C1 preferences in ~/Library/Preferences does not help.
I’ll add this to the support case I filed yesterday.
Regards,
Frank0 -
[quote="Frank.O" wrote:
Hmmm..., 3 users with USB keyboard do get this bug.
No one with bluetooth keyboard or laptop has reported it so far.
A websearch reveals nothing.
Since my machine is an iMac with BT keyboard I might be safe when upgrading.
I’ll think it over for another while.
Jakob, LSDigi, op — thanks for your input and if anyone else has more info about this please let us know.
Regards,
Frank
FYI Just tried it on my own Mac Pro 2013 & Bluetooth Keyboard and the shortcut bug is also there, so it's not just for extended USB keyboards.0 -
I cannot create a shortcut for auto levels. This very unfortunate as I use auto levels a lot.
My workaround was to create a shortcut for auto adjust and uncheck everything but levels. Not ideal as I like to have auto levels,WB, and exposure during my second culling process.
Opened a support case.0 -
Jimmy, there are, as I recall, 2 ways that Auto Levels can be run (i.e. 2 modes, RGB or Separate colour channels).
The Auto Levels from the menu bar Icon will, from memory, only run the RGB mode.
I almost always use the separate channels mode these days, select all of the images I want to process and click the Auto option in the tool.
That seems to work for me may be of help to you as well.
I confess I am not a great user of keyboard shortcuts - mainly because I rarely remember them and the whole situation gets worse, in my opinion, when trying to work with context sensitive shortcuts.
Obviously YMMV.
Grant0 -
You know Grant, I had forgotten all about the RGB vs separate channels in auto. I too would rather use separate channels.
I just tried it and you are right.
I was wondering why IR images weren't like I remembered, now I know. I have been playing with the advanced stuff so much, I had forgotten about the basics.
Thanks!0 -
[quote="Jimmy D Uptain" wrote:
You know Grant, I had forgotten all about the RGB vs separate channels in auto. I too would rather use separate channels.
I just tried it and you are right.
I was wondering why IR images weren't like I remembered, now I know. I have been playing with the advanced stuff so much, I had forgotten about the basics.
Thanks!
You're very welcome.
I often find the same thing - forgetting the basics.
It's one very good reason to follow the forum(s) quite widely.
Something new or forgotten will appear regularly and it's a great way to learn or be reminded about the potential available.
Grant0 -
Macbook Pro 2015, Apple Wireless Bluetooth Keyboard (the second newest version), at this moment the newest MacOS release. I have one additional problem:
I have assigned all tools to specific keystrokes, for example the cropping tool to R. Every time I have to change a value with the keyboard (f.e. expose), I have to click inside the picture, otherwise a press of R won't switch to the cropping tool. It's the same when I use a brush and want to make a new layer (I use E for a new layer). Nothing won't happen until I click inside the picture, then E works. It's quite annoying, because some tools change the picture if I click inside the picture (brush, gradient, ...). This behaviour didn't happen before 10.1.
To the arrow problem: sometimes the arrows works, sometimes not. I couldn't figure out how I can reproduce the problem. I have tried to dublicate the shortcut presets, I have tried to reassign the shortcuts. Nothing helped.
Downgrading could be a solution, but I lose the new presets solutation (which isn't good too, because every time I close the catalog, the opened folders inside the presets tool are closed again, so C1 doesn't memorize, which folders have been opened). It's the same with every tool. C1 resets all tools with tabs or folders to the default state (f.e. I don't use the basic color correction tool at all, I work with specific color areas, so I only use the second and third tab).
But in general: nothing of all these problems is a big dealbreaker for me. C1 is still far more better an LR (results, import/export-speed, working speed).0 -
In case any of you are wondering, this issue remains under COP 11.0. I might post this in that forum as well, but support has already been notified.
In every version of COP starting with 10.1, any of my shortcuts of this pattern don't work:
Option + Shift + [something on numeric keypad]
Upon loading an image, the shortcuts initially work, but fail after I do one of the following:
[*] Press Enter in an adjustments field.
[*] Draw on the image with Draw Mask
[*] Probably other things that I don't remember.
The failure mode is as with the sequences that include arrow keys: only the key on the numeric keypad is actually invoked. In my case, that means that the "+" and "-" keys on the numpad are invoked by themselves, which changes the color code of the variant rather than rotating the image, or whatever else the sequence.
This happens on both my Logitech G13 programmable keypad (which is why I am using such complicated sequences in the first place) and my Apple USB keyboard, model A1243. Furthermore, Tech Support confirmed the issue in Case 265957 I'm pretty certain by now that it has nothing to do with the keyboard, but is only related to the key sequence.
A few months ago, I assumed that this would be fixed soon, so haven't bothered updating COP 10. Upon further reflection, I can probably reassign all of my shortcuts to use the "-" and "=" keys on the main part of the keyboard, so I might try that. But some users may not be able to do that for some reason, especially if they have a really large number of sequences. Here's hoping they finally fix it.0
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