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Crop tool and 2 Screens

RobiWan
Hi,
before I create a ticket at Phase One I try here. Maybe someone can try to verify it.
If I start C1 with any Workspace for 2 Screens ("2 screens big viewer" or "2 screens big browser") then crop tool is not working correctly because I can't select any crop format (2x3, 4x3...) the pull down menu is empty.
I must switch to one Screen workspace and then back to 2 screens. But after restart its not working again. I hope you understand what I mean

http://thumbs1.bildupload.com/4c27f60e0e500ba25a87f945267da181.jpg
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Comments

9 comments

Date Votes
  • RobiWan
    No one here who works with two screens and can verify what I have written
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  • MidWestTech
    I tried and can not replicate the issue you are having.

    If you click and hold on the crop tool in the top bar do you have the same issue? Is there a list of aspects there?

    What version on C1Pro are you running? What OSX version? Are the files you are trying to crop RAW files or something else?
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  • RobiWan
    Thank you for your response.
    I'm not sure but its seems that the combination 2 Screens, my Screens (27" Dell and 24" EIZO) and definition which is the first screen, causes the problem.
    I'm running C1 Pro 7.2.3, OSX 10.9.4 on Mac Pro
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  • MidWestTech
    Are you saying that if you swap which screen is the primary and secondary screen the issue goes away? That is very odd.

    I wonder if this same issue exists in 7.2.2

    Would you be willing to downgrade and try it out? You can find the old installer here: http://www.phaseone.com/en/Downloads/So ... veMac.aspx
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  • Permanently deleted user
    This may be due to using two different sized screens that may also have slightly different aspect ratios too.

    I have a setup with 30 inch screens as well as one with two different screens.
    I'll try this out if you want.

    Let me also make a suggestion.

    Just for trouble shooting try setting your second screen to the same resolution as the first screen (or the other way round)

    This is just to see if different screen resolutions are potentially the problem.

    I do have a strange screen res issue.
    I am getting strange behavior with the filter tool (metadata filter). It seems to come unstuck when using dual monitors.
    This also happens with a single monitor, but more with dual monitor.
    What happens is that if I minimize Capture One the filter tool does not minimize and Capture One soon up, but all three Capture One executables show up as still running in the system.
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  • MidWestTech
    [quote="FredBGG" wrote:
    This may be due to using two different sized screens that may also have slightly different aspect ratios too.


    I can not replicate the issue using two different monitors with different resolutions.
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  • Permanently deleted user
    Are they a different aspect ratio as well?
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  • MidWestTech
    [quote="FredBGG" wrote:
    Are they a different aspect ratio as well?


    1920 by 1200 and 2560 x 1440.
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  • SFA
    It might be worth considering the influence of different graphics cards and drivers on the results obtained. Perhaps compare notes on who is using what if only for completeness.


    Grant
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