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C1-5 Need Help

Robert4
I recently formatted my hard drive and installed a fresh copy of
Windows XP. I downloaded C1-5 and am having all kinds of problems.

When it starts up, I get a "SessionPersistency" warning, which I don't
understand. When I click on the C:/ drive, none of my the image folders
are displayed. And, finally, if I restart C1, it reverts back to default
settings, without remembering how I had the GUI configured.

For reference, I have two additional raw converters installed, including DPP,
all of which recognize my picture folders and run perfectly.

All comments and/or suggestions will be greatly appreciated.

Rob
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Comments

5 comments

Date Votes
  • Paul Steunebrink
    To start with the SessionPersistency error. Can you confirm you are on WinXP /w SP3; you have installed .NET Framework from 2 up to 3.5 SP1; you have CO 5.2.1?

    After reinstallation of XP, you probably restored the Capture One Library folder to your Pictures folder, including the old Capture One.col50 file in that folder. This is the session file. Close CO5, move the session file it to a different location and start CO5 again. CO5 will create a new session file.
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  • Robert4
    Just checked and can confirm that .NET 2.0, 3.0, and 3.5 are on my PC.
    Can you tell me where the library folder is located? Is doesn't show up
    in the folder tree for C1-5.

    Rob
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  • Paul Steunebrink
    [quote="Robert4" wrote:
    Just checked and can confirm that .NET 2.0, 3.0, and 3.5 are on my PC.

    Check for .NET 3.5 SP1 to be sure.
    [quote="Robert4" wrote:
    Can you tell me where the library folder is located? Is doesn't show up
    in the folder tree for C1-5.

    In your default Pictures folder you should find the Capture One Library folder:
    C:\Documents and Settings\<user name>\My Documents\My Pictures\Capture One Library
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  • Robert4
    I had the same problem with C1-6 and it was due
    to not having 3.5 SP1(even though I did have 3.5).
    All credit goes to you, Paul, since you mentioned
    the importance of SP1 to another poster with the
    same problem.

    Bottom line is C1-6 is ready to rock and lookin' good.
    I gotta say that I'm one happy camper.

    Rob
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  • Paul Steunebrink
    Great new Rob, enjoy CO6, it is really looking good.
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