Capture One freezes :(

Ivo Sedlacek

• August 21, 2017 13:00

We have 2 latest Macbooks Pro with the latest OSX. Now and then Capture One completely freezes (sometimes even computer is frozen and must be restarted) during any type of adjustment - suddenly ... Not very nice from the software for 300 EUR ... ☹️ Never happened with LR before ...

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  NNN635158767546269381

  • August 22, 2017 11:45

  Well, try to deactivate OpenCL.
  
  The computer should mot crash upon an "normal" user program like CaptureOne. there may be an issue with your OS.

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  Ivo Sedlacek

  • August 22, 2017 13:35

  Considering it happens on two different computers, it is quite unlikely that there is something wrong with OS

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  Benjamin Liddle

  • August 22, 2017 14:45

  Please make a tech support case via the link in my profile

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