Why does C1 Pro forget your rotate tool settings?
Hi,
I hate how C1 Pro forgets your previous rotate tool settings such when you restart the program. C1 pro defaults to straighten in rotate tool even if i used "Rotate freehand" the last session. Other tools are remembered. This blows as I often rotate imags a little bit to have horizon perfectly straight.
C1 also resets the folder hierarchy if I shut down the program. I have to go through 5 clicks to open up SSD-Desktop-Photos-Month-Folder. It always closes the folder hierarchy.
Will they ever change this?
I hate how C1 Pro forgets your previous rotate tool settings such when you restart the program. C1 pro defaults to straighten in rotate tool even if i used "Rotate freehand" the last session. Other tools are remembered. This blows as I often rotate imags a little bit to have horizon perfectly straight.
C1 also resets the folder hierarchy if I shut down the program. I have to go through 5 clicks to open up SSD-Desktop-Photos-Month-Folder. It always closes the folder hierarchy.
Will they ever change this?
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Blows or not, this is the user to user forum and you are unlikely to get a solution to this kind of post from another user.
Phase One staff do chip in here (or moderate if there is a fight breaking out) but it is not really the place for blowing off steam (see rules).
The best place to vent (if you have a gripe with the software or hardware) is make a support case so the support guys can can properly test, document it and forward it to the relevant product managers. Then at least we have a chance of fixing it.
See the support portal here: http://support.phaseone.com to make a case.0 -
[quote="NNN635003982619074238" wrote:
This blows as I often rotate imags a little bit to have horizon perfectly straight.
It's pretty logical not to save a thing like a freehand rotation value - what would be the point?
Let's be honest about this: the likelihood that the last image from one shoot and the first image from the next shoot need exactly the same amount of rotation is vanishingly small...
Your last complaint on the subject didn't gain much traction either, so I'd suggest that for most of us Capture One is working in an expected way here.0 -
Keith,
Companies like Camerabits(Photomechanic program) listen to their users and I have actually had several suggestions implemented.
If you've read two of my posts on this subject you should realize I am not asking for the same amount of rotation for each photo.
I am asking why the rotate tool defaults to the "straighten" mode and not "rotate freehand".
Simple.
Hopefully I won't have to post again so you can understand what I am asking.0 -
I've had support cases that ended up going nowhere. Just back and forth over a couple of weeks before dead silence. Companies like Camerabits are very responsive and usually answer your emails in a timely manner. [quote="Jim_DK" wrote:
Blows or not, this is the user to user forum and you are unlikely to get a solution to this kind of post from another user.
Phase One staff do chip in here (or moderate if there is a fight breaking out) but it is not really the place for blowing off steam (see rules).
The best place to vent (if you have a gripe with the software or hardware) is make a support case so the support guys can can properly test, document it and forward it to the relevant product managers. Then at least we have a chance of fixing it.
See the support portal here: http://support.phaseone.com to make a case.0 -
[quote="NNN635003982619074238" wrote:
Keith,
Companies like Camerabits(Photomechanic program) listen to their users
You are not Capture One's "users". You're just a single user with a "thing" about a particular functional implemenation, and - as I hinted at in my earlier post (too subtly, apparently - so here is it explicitly) - you're apparently on your own over this (non) issue.Hopefully I won't have to post again so you can understand what I am asking.
I do understand. You clearly don't understand me, or your own position here: do a site search for all of the other times this issue has come up to get a handle on just how important it is to the user community.
And, incidentally, you're not "asking". You ask by raising a support case feature request, in the hope that it will be supported by enough other users that the change will be made.
Phase One is quite happy to "listen to [its] users" if you communicate via the proper channels.
And on the likelihood of that additional support - I refer you to what I've just written up post. You're not speaking for the majority here.0 -
You seem to be really overreacting to my posts. Hope you are not this sensitive in real life situations. Relax.
I also had two issues which I will be raising a support issue and see if they reply. How can you know if other users do not have an issue with this problem? Perhaps they communicated "via the proper channel". Do you work at Phase One and log incoming support issues?
That you think this problem is a "(non) issue" doesn't remove the fact that it is an annoying time waster. Especially since C1 Pro automatically closes the folder hierarchy each time you close C1. Lightroom remembers the folder hierachy and doesn't close it each time you shutdown the program.[quote="Keith Reeder" wrote:
[quote="NNN635003982619074238" wrote:
Keith,
Companies like Camerabits(Photomechanic program) listen to their users
You are not Capture One's "users". You're just a single user with a "thing" about a particular functional implemenation, and - as I hinted at in my earlier post (too subtly, apparently - so here is it explicitly) - you're apparently on your own over this (non) issue.Hopefully I won't have to post again so you can understand what I am asking.
I do understand. You clearly don't understand me, or your own position here: do a site search for all of the other times this issue has come up to get a handle on just how important it is to the user community.
And, incidentally, you're not "asking". You ask by raising a support case feature request, in the hope that it will be supported by enough other users that the change will be made.
Phase One is quite happy to "listen to [its] users" if you communicate via the proper channels.
And on the likelihood of that additional support - I refer you to what I've just written up post. You're not speaking for the majority here.0 -
BTW, please follow rule 13:
"Do not post questions or comments relating to the appropriateness of another member's post. Phase One A/S is moderating this forum and this is up to Phase One A/S to judge this, Moderators while handle this not users."[quote="Keith Reeder" wrote:
[quote="NNN635003982619074238" wrote:
Keith,
Companies like Camerabits(Photomechanic program) listen to their users
You are not Capture One's "users". You're just a single user with a "thing" about a particular functional implemenation, and - as I hinted at in my earlier post (too subtly, apparently - so here is it explicitly) - you're apparently on your own over this (non) issue.Hopefully I won't have to post again so you can understand what I am asking.
I do understand. You clearly don't understand me, or your own position here: do a site search for all of the other times this issue has come up to get a handle on just how important it is to the user community.
And, incidentally, you're not "asking". You ask by raising a support case feature request, in the hope that it will be supported by enough other users that the change will be made.
Phase One is quite happy to "listen to [its] users" if you communicate via the proper channels.
And on the likelihood of that additional support - I refer you to what I've just written up post. You're not speaking for the majority here.0 -
"I've done a significant number of Capture One 6/7 side-by-side conversions in the last couple of days, and tried a number of images that Capture One 6 did a poor job on, and there's no appreciable image quality improvement whatsoever between the two. None. Cap One Pro 7 still can't recover highlight detail the way Lr and Photo Ninja can do trivially easy; high ISOs still result in an acceptable trade-off between detail and noise; and that damned cross-hatch artefact stilll appears. I can see no worthwhile improvements from the "new" engine at all, and frankly I strongly doubt there's anything new about it.
I suppose this is what we've come to expect from Phase One. It comes to something though, when even Adobe treats its customers with more integrity and honesty than Phase One."
Just curious: did you raised support ticket following your post about C1 Pro 7?0 -
[quote="Keith Reeder" wrote:
You are not Capture One's "users". You're just a single user with a "thing" about a particular functional implemenation, and - as I hinted at in my earlier post (too subtly, apparently - so here is it explicitly) - you're apparently on your own over this (non) issue.
He is not on his own. I for one find in annoying that settings are not saved and tool modes/selections are not saved.
In particular due to the lack of stability and the need to restart Capture One.
I also find it problematic that Capture One forgets the hot folder.0 -
[quote="NNN635003982619074238" wrote:
BTW, please follow rule 13:
"Do not post questions or comments relating to the appropriateness of another member's post. Phase One A/S is moderating this forum and this is up to Phase One A/S to judge this, Moderators while handle this not users."[quote="Keith Reeder" wrote:
[quote="NNN635003982619074238" wrote:
Keith,
Companies like Camerabits(Photomechanic program) listen to their users
You are not Capture One's "users". You're just a single user with a "thing" about a particular functional implemenation, and - as I hinted at in my earlier post (too subtly, apparently - so here is it explicitly) - you're apparently on your own over this (non) issue.Hopefully I won't have to post again so you can understand what I am asking.
I do understand. You clearly don't understand me, or your own position here: do a site search for all of the other times this issue has come up to get a handle on just how important it is to the user community.
And, incidentally, you're not "asking". You ask by raising a support case feature request, in the hope that it will be supported by enough other users that the change will be made.
Phase One is quite happy to "listen to [its] users" if you communicate via the proper channels.
And on the likelihood of that additional support - I refer you to what I've just written up post. You're not speaking for the majority here.
There is a growing tendency of amateur users here that have too much of a fanboy knee jerk to posters that complain about legitimate issues. The needs of pros with deadlines and clients in the studio are quite different.
I really welcome the input of true amateur enthusiasts that often have interesting perspectives and often time to help out.0 -
[quote="NNN635003982619074238" wrote:
I've had support cases that ended up going nowhere. Just back and forth over a couple of weeks before dead silence. Companies like Camerabits are very responsive and usually answer your emails in a timely manner.[quote="Jim_DK" wrote:
Blows or not, this is the user to user forum and you are unlikely to get a solution to this kind of post from another user.
Phase One staff do chip in here (or moderate if there is a fight breaking out) but it is not really the place for blowing off steam (see rules).
The best place to vent (if you have a gripe with the software or hardware) is make a support case so the support guys can can properly test, document it and forward it to the relevant product managers. Then at least we have a chance of fixing it.
See the support portal here: http://support.phaseone.com to make a case.
There are no cases in the system from your user name above. If you have another, or have used others and you want me to look into your history to see what we have/have not done or where you think we have failed you then I'll be happy to take a look and see if there is anything I can do to sort it out. Just make a case and ask for me.0
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