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Really Incredible : PO refuse to activate C14.0 w/o Internet

Comments

13 comments

  • tibrebour

    I personnaly use:
    - a mainstream PC for internet, word, excel and accounting,
    - a high-end 64 bits workstation for image workflow (pre-press, photo-entgraving, image optimisation,...).

    Mainstream PC has Anti-virus. Image workstation doesn't have antivirus. Everything that goes from Internet PC to Image PC is scanned with anti-virus.

    I am professionnal photographer for 10 years and it has been 10 years that I work like this. All softwares I am using were able to activate through a second PC. Phase One is the only exception.

    I have chosen to work remotly from the web to work with efficiency and security.
    Phase One, please consider that some users have good reasons for working like this:
    Please let us activate/deactivate C1 by the phone or a second PC.

    best regards,

    Thibaud

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  • Matthew2
    Online activation is a show stopper.

    Please allow manual activation or even the dreaded phone activation method used by Adobe, but expecting people to expose their critical imaging workstations to the internet is a show stopper for me.
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  • nikold2001
    [quote="tibrebour" wrote:

    I personnaly use:
    - a mainstream PC for internet, word, excel and accounting,
    - a high-end 64 bits workstation for image workflow (pre-press, photo-entgraving, image optimisation,...).

    Mainstream PC has Anti-virus. Image workstation doesn't have antivirus. Everything that goes from Internet PC to Image PC is scanned with anti-virus.


    Phase One, please consider that some users have good reasons for working like this:
    Please let us activate/deactivate C1 by the phone or a second PC.


    Thibaud



    Same for me, if Phase one does not allow offline activation, I will use another raw converter in the future

    regards
    Gerhard
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  • D2xs30
    While this doesn't directly affect me, it seems it's just another example of PO's arrogance and distain for it's users and customers. As a corporation, when you continually and consistently put your interests before those of your customers, it generally comes back to haunt you. However, in this case, I'm doubtful of that happening. I fear PO will be rewarded for their customer abuse by being bought out by Microsoft or some other mega-corp who lives by the "screw the customer" mantra.
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  • Roger12
    viruses come in to your computer in 3 ways. if you neither download anything, do not have a browser installed and do not have an email program on your computer, simply being connected to the web can do you no harm. if you open a connection, activate C1, and then close the connection, there is zero risk of what you are worried about.
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  • Paul Isi Rick
    Vote with your $. I purchased Lightroom. It doesn't require online activation btw.

    [quote="D2xs30" wrote:
    While this doesn't directly affect me, it seems it's just another example of PO's arrogance and distain for it's users and customers. As a corporation, when you continually and consistently put your interests before those of your customers, it generally comes back to haunt you. However, in this case, I'm doubtful of that happening. I fear PO will be rewarded for their customer abuse by being bought out by Microsoft or some other mega-corp who lives by the "screw the customer" mantra.
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  • Jonathan Gilbert
    Hello,

    Piracy has been a very big problem for us in the past. We are a small company and simply cannot afford to have our software remain so susceptible. If there is anyone that people should be upset with it is those who feel they do not need to pay for software. Imagine how much cheaper software could be if companies did not have to deal piracy?

    Also, fotoflo is correct. You only need to be connected during the 2 minutes it will take to activate. There is no risk to your computer's security.
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  • Permanently deleted user
    [quote="JonGilbert" wrote:
    Hello,

    Piracy has been a very big problem for us in the past. We are a small company and simply cannot afford to have our software remain so susceptible. If there is anyone that people should be upset with it is those who feel they do not need to pay for software. Imagine how much cheaper software could be if companies did not have to deal piracy?

    Also, fotoflo is correct. You only need to be connected during the 2 minutes it will take to activate. There is no risk to your computer's security.


    How do we do this if our workstation does not have a modem and is in a location without land phone service?

    I know of other small companies that allow for off line activation (for example ddisoftware (Qimage) by using a different computer that is online.

    Al
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  • Paul Isi Rick
    "Imagine how much cheaper software could be if companies did not have to deal piracy?"

    As cheap as getting it for free off a Sandisk card purchase?


    [quote="JonGilbert" wrote:
    Hello,

    Piracy has been a very big problem for us in the past. We are a small company and simply cannot afford to have our software remain so susceptible. If there is anyone that people should be upset with it is those who feel they do not need to pay for software. Imagine how much cheaper software could be if companies did not have to deal piracy?

    Also, fotoflo is correct. You only need to be connected during the 2 minutes it will take to activate. There is no risk to your computer's security.
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  • SteveCa
    That came out of the advertising/marketing budget. So it wasn't actually free, was it.

    IIRC, the Qimage scheme has already been hacked also.



    [quote="Paul Isi Rick" wrote:
    "Imagine how much cheaper software could be if companies did not have to deal piracy?"

    As cheap as getting it for free off a Sandisk card purchase?

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  • Matthew2
    I have a machine dedicated for internet usage. I have a different machine dedicated to image processing. I was dedicated to using C1 for image processing.

    I will not under any circumstances re-configure my image processing machine to connect it to the internet.

    I have paid for my licenses (Pro Version). I have also paid for a 5 pack upgrade license. Now you are preventing me from using any of this.

    I already own Lightroom (and Photoshop CS3) and other tools. I pay Adobe regularly for their updates. I will happily pay C1 for updates (real updates) if I could get them. Phase One has lost so much real revenue by their inability to provide real updates at a reasonable pace.

    I am totally fed up with Phase One. I am extremely annoyed with myself that I have invested so much time and patience for so long in a company that continuously has disappointed me so bitterly. I have just ordered several books from Amazon on Lightroom so I can start to invest some of my time in a product that I will at least be able to use in the future. I await eagerly developments with other Raw processing engines and hope that some time in the future someone will bring C1 to where it deserves to be. I now do not expect that to be Phase One.
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  • Paul Gardner
    As a software engineer I DO NOT beleive in the types of copy protection that is in current use. Any protection system that gets in the way of a legitimate customer is bogus. There are laws against theft of software and those should be used. The people who steal software are really not the ones who use it professionaly so it really makes no difference how many copies are stolen by people who would not buy it anyway. So they play with it. Its no skin off my nose, or money out of my pocket. The bottom line is the ones who steal software would not buy it.
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  • photogenix
    An adjunct to what sjprg is saying, to coin an old expression, is "locks are for honest people". People who have enough desire to circumvent copy protection probably will find a way ; the "locks" are only successful at keeping out "honest" people. Those who break the "locks" would not have contributed to P1's profits anyway; it merely raises the hurdle for opportunism.

    However, after reading a Fred Miranda thread on the copy protection that comes with DXO (which is only a smidgeon away from being an evil "rootkit"), I am thankful that P1 haven't gone down that path - as a systems programmer from way back, I shudder to think the damage that could do to my system.

    Still, I see no reason why a manual activation system a la v3, which would check a license against P1's database, would provide lesser protection against piracy. Either P1's authorisation of the license gives the green light or a thumbs down. I would love to know which misconception leads P1 to believe that automated live authentication is more robust.
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