Multiple "Remember" Problems w/ Win 7 and Capture 3.7.9

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7 comments

  • Paul Steunebrink
    Out of the box CO 3.7.x is not running correctly on Windows Vista and 7. However, there is a workaround in a Phase One knowledge base article:
    http://www.phaseone.com/en/search/artic ... nguageid=1
    Note that you have to follow up both the installation and how-to-run instructions.

    You also might want to download and install CO 3.7.10 (after uninstalling your current installation).
    http://www.phaseone.com/en/Downloads/So ... veWin.aspx

    Have a very nice trip! 😉
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  • cannga1
    Hi Paul,

    Thank you as always. Yes I am indeed having a great time in Italy - always seems to be the case with Italy.


    1. Does upgrading to 3.7.10 correct the problems? Or do you still have to do the work-around corrections with 3.7.10?
    TIA.

    2. BTW, I have noticed that, with my original 1D, Capture One 3.x's picture quality is "better" than 4.x's, all things considered. No matter how I set the parameters in 4.x, it's not the same as 3.x, and don't think it's my imagination either. I wonder if others have had the same observation and if this has to do with "camera profile" in 4.x not as "well developed" for the old 1D.
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  • Paul Steunebrink
    Hi Can,
    Yes, when installing 3.7.10 on Windows Vista or 7 you still have to follow the special instructions.
    Re. the 1D profiling I am not experienced. Maybe some other user. You could post this in the CO4/5 forum as well because of the CO4 users that visit that particular subforum.
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  • cannga1
    [quote="Paul_E" wrote:
    Out of the box CO 3.7.x is not running correctly on Windows Vista and 7. However, there is a workaround in a Phase One knowledge base article:
    http://xchange.phaseone.com/content/sup ... nguageid=1
    Note that you have to follow up both the installation and how-to-run instructions.

    You also might want to download and install CO 3.7.10 (after uninstalling your current installation).
    http://www.phaseone.com/en/Downloads/So ... veWin.aspx

    Have a very nice trip! 😉


    The "xchange.phaseone.com" link above by Paul is not good.
    I looked at the problem list for win 3.7 and found this: http://support.phaseone.com/KBFiles/200 ... ndows.html

    However the problem I mentioned on the first post of this thread is not listed at all. So... does anyone know of a work-around for the problems I listed on the first post please? Thanks in advance.

    If there is no solution, I assume I should try the latest 3.7.x?
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  • Paul Steunebrink
    The xchange.phaseone.com links have been replaced indeed. The new link is:
    http://www.phaseone.com/en/search/artic ... nguageid=1
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  • cannga
    [quote="Paul_E" wrote:
    The xchange.phaseone.com links have been replaced indeed. The new link is:
    http://www.phaseone.com/en/search/artic ... nguageid=1


    Thank you Paul. Your help is off-the-chart fantastic!
    Everything seems to be working fine now after I did the 2 things, run as administrator and with XP service pack 2 option.

    BTW, thought it would be appropriate to show pics of the trip that started these questions (hit F11 to view full screen): http://picasaweb.google.com/cannga/2010 ... 1522074338
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  • Paul Steunebrink
    [quote="cannga" wrote:
    ...
    BTW, thought it would be appropriate to show pics of the trip that started these questions.

    Very, very nice images, interesting, pleasant atmosphere, beautiful details and excellent image processing (IMHO).
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