Canon 5D + C1pro + Leopard

dariohonda

• December 02, 2007 12:26

hi!
i've some problem with my 5D and these 2 software...
In C1pro the camera is ready for capture, if i try to make a shot, the software say me that capture is well done, but in the folder there aren't any raw!
so, i've seen that in the preference of camere set up in C1pro, i can't choose Capture file format... is this the problem!?
have anyone the same problem!?

with phase one p25 i have no problem...

sorry for my english 😊

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  Anonymous

  • December 03, 2007 14:28

  Hi Dario,
  You did not mention the OS you are using.
  Please read about leopard support/tethering.
  http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  Beyond that:
  Make sure your firmware is updated for your 5D.
  test and make sure your camera is capturing with the canon software
  read the following:
  http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  
  Kind regards-
  JRA
  Phase One Support

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  Anonymous

  • December 03, 2007 15:44

  HI-
  Sorry...
  I did not see your caption line initially- which included Leopard.
  Please refer to the first link on DSLR- tethering with Leopard.
  http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  
  Kind regards-
  JRA
  Phase One Support

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  dariohonda

  • December 03, 2007 17:57

  thank you..
  now i try to update my 5D...
  
  using tiger and thelast C1pro the camera is ok.

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  dariohonda

  • December 06, 2007 19:57

  nothing...
  i've the 1.1.0 firmware.
  the camera is connected, but when i make the pictures the folder is empty...

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  Anonymous

  • December 06, 2007 20:54

  Hi-
  At this point I would recommend creating a support case with as much details as possible.
  Heres how- http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  Let us know if you tried your camera on the Canon DPP software and was able to tether ?
  
  Kind regards-
  JRA
  Phase One Support

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  dariohonda

  • December 06, 2007 21:18

  Canon Dpp doesn't work!
  i can try to create a support case...

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