Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Ricoh GXR A16 dng support

Raymond4
Ricoh GXR (A12 A50 lenses) dng is supported in C1. Without thinking too much I added the A16 lens - low pass filter free, good performance. Of course it is effectively a different camera and therefore not supported in C1. Phase one have samples from me and said hopefully to implement this in the future. This did not happen in the 6.4.3 or now in the 6.4.4 releases. I querried this to be told other cameras are "much more important"

Some are, I agree, and I understand where they are coming from. I am disappointed somewhat though in this attitude as the GXR being supported in the listing and I feel they ought to update it to keep it current.

I would appreciate it If anybody else has the A16 or a GXR if perhaps they could request support for this also to help things along.

In case this is confusing for some of you re. GXR, the lens modules include a sensor and shutter. The same 12mp sensor for A12 28mm and A12 50mm macro 'primes', a different new 16mp sensor for the 24-85 kit type lens. Equivalent focal lengths (apsc 1.5x sensor)
Ray
0

Comments

3 comments

Date Votes
  • Drew Altdo
    Ray,
    I don't believe that we would ever say that one users camera is more important than another. In fact, the support case you are referencing specifically stated
    Other cameras like new Canon and Nikons has taken far higher priority due to a far larger install base.

    Each request for camera support is treated equally and submitted without bias. Each request is then evaluated and weighed against our available time for upcoming releases and our customer base' demand for camera support. Since your request was submitted in May, it was evaluated in June and since that time has been the only single request for such camera support.
    This is of course weighed against other systems like the Nikon D4, D800 and Canon 5D Mark III which support was requested for around the same time. However the demand for these cameras registered in the hundreds.
    We would love to offer support for every system requested, however we must prioritize based on demand. I would urge any users of this system to file a support request and reference this thread so we can establish a greater customer base need for support.
    In the meantime however, your request is still open and on the table for our developers. It will be evaluated again and again as time allows and with an increase in demand we can hopefully implement support for it sooner rather than later.
    0
  • SFA
    [quote="Drew" wrote:

    Each request for camera support is treated equally and submitted without bias. Each request is then evaluated and weighed against our available time for upcoming releases and our customer base' demand for camera support. Since your request was submitted in May, it was evaluated in June and since that time has been the only single request for such camera support.
    This is of course weighed against other systems like the Nikon D4, D800 and Canon 5D Mark III which support was requested for around the same time. However the demand for these cameras registered in the hundreds.
    We would love to offer support for every system requested, however we must prioritize based on demand. I would urge any users of this system to file a support request and reference this thread so we can establish a greater customer base need for support.



    Drew ,

    I note that Photokina seems to have induced a lot of manufacturers to release new products for some reason - many with what will no doubt be their own special variation of a RAW file. I was tempted to start a "When will we get .... " post for each of them so that people could quickly add 'me too' responses but thought better of it.

    I think you should turn a version of the quoted section above into a sticky post at the top of the forum. It may help.

    That said, it may not.

    Do you have any analysis about the number of people who apparently read, for example, the licence recovery entry and successfully recover activations compared to the number of new posts in the forum asking the question that the "sticky" post sets out to answer?


    Grant
    0
  • Raymond4
    Drew thanks for your comments

    I did not reflect the support reply accurately so I apologise for this, but that was how it came out, it was not intended as a quote.

    The gxr system is listed as supported- so I expected the new variant A16 to be automatically supported as it is "dng" right? Of course in fact it is not (as I soon realised.) As others have found dng is not universally the same,- no more so perhaps it seems maybe than "raw" is the same. Without studying dng specification, I assumed all dng would be similar.

    However since Phase One already supports GXR, and they requested samples from me, I assumed this was going to happen.
    Hopefully GXR A16 module may be included yet.

    I have had C1 from 3.x.x regarding it to have far and away the best interface

    Ray
    0

Post is closed for comments.