4.x from 3.x What went wrong?
We recently had to upgrade our 3.x software to 4.x because the staff went out and purchased Canon 5D MKII's. I'm not sure why everything is taking 2x as long to correct. We loved the interface and ease of 3...4.x seems to be way too buggy for us wedding guys who have to edit 2k to 3k images a job. Is anyone else having issues? Please help. Thanks.
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[quote="mikeski76" wrote:
us wedding guys who have to edit 2k to 3k images a job. Is anyone else having issues? Please help. Thanks.
cull the images before editing? you dont'seriously give the B+G 2-3K worth of images to look through? 800 is my limit, even then they have a hard time selecting.. im trying to get it so i only show them 5-6000 -
They completely ruined the usabililty of v4 over 3 for a "pretty interface". Phase One refuses to listen to it's users and add back even the most basic of workflow shortcuts. I am stuck using 4 for one of my interns images and it is so stupid to have to move sliders and navigate around the interface because P1 doesn't seem to know how to program a keyboard shortcut anymore. They have promised me that they would add back shortcuts but still haven't seen them.
One of many complaints about the new version. Every time I have to use v4 I just want to scream because it is so frustrating to use for me.[quote="mikeski76" wrote:
We recently had to upgrade our 3.x software to 4.x because the staff went out and purchased Canon 5D MKII's. I'm not sure why everything is taking 2x as long to correct. We loved the interface and ease of 3...4.x seems to be way too buggy for us wedding guys who have to edit 2k to 3k images a job. Is anyone else having issues? Please help. Thanks.0 -
v4 is still a pretty horrible piece of software... And now we have a P-40+ which cannot be used on v3x. Please Phase One help us out here! We have invested a lot in your stuff and it's so hard to get the basics done in a day using v4 in it's crappy state. 0 -
What specific problems are you having? 0 -
Incredibly slow doing most things tethered, having to stop every 5 frames for C1 to catch up, camera not recognized after changing the battery on the camera, (have to reboot), resource hogging slowing down the system especially the finder, not able to fire the camera from the computer, constant transmission errors unless the battery is in the back of the camera, Very slow when changing settings on multiple images, occasional crash doing this. I would very happily use v3x but am unable to with this new P-40. When you are shooting at any speed other than 1 frame every 30 seconds, we have found it virtually unusable.
Did I mention it is slow......0 -
[quote="matt1" wrote:
Incredibly slow doing most things tethered, having to stop every 5 frames for C1 to catch up, camera not recognized after changing the battery on the camera, (have to reboot), resource hogging slowing down the system especially the finder, not able to fire the camera from the computer, constant transmission errors unless the battery is in the back of the camera, Very slow when changing settings on multiple images, occasional crash doing this. I would very happily use v3x but am unable to with this new P-40. When you are shooting at any speed other than 1 frame every 30 seconds, we have found it virtually unusable.
Did I mention it is slow......
That certainly does not sound normal. What is your system configuration?
Have you tried contacting support?0 -
We have had our Local Phase One supplier come over twice.
We are running the latest Mac Pro with 16GB of ram Leopard and up to date C1 v4x is that .8? Sorry not on that machine today....
Today I am on a lovely G5 running 3.7.9, happy as a pig in S@*T not having to use v4.0 -
[quote="matt1" wrote:
We have had our Local Phase One supplier come over twice.
We are running the latest Mac Pro with 16GB of ram Leopard and up to date C1 v4x is that .8? Sorry not on that machine today....
Today I am on a lovely G5 running 3.7.9, happy as a pig in S@*T not having to use v4.
OK. I'd advise you to create a support ticket with Phase One, then you can get help directly from them.0 -
Wow! what great advice, do you work for Phase One? 0 -
[quote="Mikkel2" wrote:
[quote="matt1" wrote:
We have had our Local Phase One supplier come over twice.
We are running the latest Mac Pro with 16GB of ram Leopard and up to date C1 v4x is that .8? Sorry not on that machine today....
Today I am on a lovely G5 running 3.7.9, happy as a pig in S@*T not having to use v4.
OK. I'd advise you to create a support ticket with Phase One, then you can get help directly from them.
How many complaints, comments or tickets does it take before it actually registers, there are problems with C1!
There are problems people would like resolved, have any actually been resolved yet? updates seem to be vague at best.0 -
Much much much has been addressed and more and more are addressed.
Take shortcuts, a shortcut editor has been added so now you can make your own shortcuts.
Many other things is simply that they work different like instead of having a jungle of preference settings for different things you can do you settings, save it as a style, and the copy paste or shoot to it.
Create a support ticket and we can help with many things what ever it might be, often it is simply clarification of a feature for users that has been using CO 3.0 -
[quote="Ulf" wrote:
Much much much has been addressed and more and more are addressed.
Take shortcuts, a shortcut editor has been added so now you can make your own shortcuts.
Many other things is simply that they work different like instead of having a jungle of preference settings for different things you can do you settings, save it as a style, and the copy paste or shoot to it.
Create a support ticket and we can help with many things what ever it might be, often it is simply clarification of a feature for users that has been using CO 3.
What good is a shortcut editor that leaves out the MOST important adjustments like white balance and exposure? It's absolutely laughable that the "3.7 Defaults" are barely even 10% of the available
commands which doesn't cover all the controls.0 -
It isn't fair that you call it a shortcut editor. You can't edit shorcuts only select the ones P1 thinks are usable. Come on, adding back the shortcuts from 3.7 would take a novice programmer all of about 4 hours (with testing) why can't they be added? I have put in support tickets and have been promised it would be added in the next release but have yet to see them.
Apparently P1 has no clue how their users actually use their product. Not everyone processes 1 or 2 files at a time. Today I processed almost 2500 images in 3.7, i challlenge you to do that in v4. Also guess what, not everyone shoots photos that are all exactly the same WB so a style would work. I shoot under artificial light and the WB changes between frames so being able to tweak the WB with out having to mouse all over the screen is necessary.
Other workflow items that are missing are just puzzling.
Come on already, fix this.[quote="Ulf" wrote:
Much much much has been addressed and more and more are addressed.
Take shortcuts, a shortcut editor has been added so now you can make your own shortcuts.
Many other things is simply that they work different like instead of having a jungle of preference settings for different things you can do you settings, save it as a style, and the copy paste or shoot to it.
Create a support ticket and we can help with many things what ever it might be, often it is simply clarification of a feature for users that has been using CO 3.0 -
I have been off this site for months........(no longer use 4x).........check back to see it the poor running 4x will ever be "UPGRADED" to 3x. The simple presets and easy of batch editing was by far the best software out there. Just my little vote!!
Jack0 -
I'm with Jack (above)
I'm getting pretty tired of Capture One v4.
We run what is essentially a dumb terminal setup; no valuable data is stored on a workstation's local drive, it is all accessed over our LAN.
C1 v3 worked fine in this environment. C1 v4 is as slow as a wet week.
In addition C1 v4 is unstable. We experience multiple crashes a day. Nothing else crashes on a Mac! Nothing. v4 is super sensitive to having other apps running in the background. It's strongest incompatability seems to be with Safari so we quit everything before opening a col.45 session. What a pain when the phone rings and we have to access the CRM/diary (running on filemaker). Again C1 v3 had no problems here.
C1 4 still mauls metadata which C1 3 passed through intact. v4 must be the only piece of image handling software around that doesn't respect metadata
To add insult to injury Phase One have refused to support Panasonic cameras (I have an LX3, the photographer's favourite pocket camera) because of a "strategic alliance" with Leica. Yep, the same Leica that yesterday announced it is giving away Lightroom with unlimited free upgrades with their new M9!
Phase One support is slow and generally operates at an FAQ level. I have tired of going through the hoops of putting in a support case to have it misunderstood and seeing little or no progress being made on quite serious issues.
Despite a number of updates only marginal improvements are being made.
We've been hanging in there because the file quality is the best we've seen coming out of C1 4 and we remember the stability and network functionality we got under v3. Hair is being torn out though and I'm about give up. I trialled Lightroom and Aperture a while back. I'm going to have another serious look at those. I'll also take DxO and Raw Developer for a spin. Any thoughts on these?
Rob0 -
We are in the same boat. When editing a shoot, it take 3 times longer to mouse over to the exposure tab to make adjustments. On top of that you have to mouse back to the thumbnail to use the right arrow key to select the next image. With V3.7.x it was a simple <CNTL> + or -, then <right arrow> to the next image.
I like 4Pro for many good reasons however, but the loss of the keyboard shortcuts from v3 really is a detriment and very frustrating. Fortunately I have both on my machines. {5 user license.} Version 4 is great for processing however. What use to take 40 seconds in v3 on my Athlon 64 2.6GHz now only take 3 seconds on the new i7 3.2GHz, nice job on that one Phase One. Thankyou!
Please, please, please bring back the old short cuts they were a super time saver!0 -
According to P1 they are back in the next release
viewtopic.php?f=20&t=75880 -
[quote="NN889362" wrote:
[quote="Ulf" wrote:
Much much much has been addressed and more and more are addressed.
Take shortcuts, a shortcut editor has been added so now you can make your own shortcuts.
Many other things is simply that they work different like instead of having a jungle of preference settings for different things you can do you settings, save it as a style, and the copy paste or shoot to it.
Create a support ticket and we can help with many things what ever it might be, often it is simply clarification of a feature for users that has been using CO 3.
What good is a shortcut editor that leaves out the MOST important adjustments like white balance and exposure? It's absolutely laughable that the "3.7 Defaults" are barely even 10% of the available
commands which doesn't cover all the controls.
The elimination of shortcuts for WB, expo, etc., is indeed a MOST EGREGIOUS omission. I hope Phase One staffs would stop/drop work on every other development and concentrate on this one area immediately. 😊
I am glad I saw this post as I went back and forth so many times to see why I can't make the "Shortcut Editor" and "3.7 Defaults" work. Both features are useless as is and manage to add confusion with their unfortunate naming. (PLEASE, what's there is NOT "3.7 Defaults" by ANY stretch of imagination.)
3.7 is a vastly superior interface and I am sorry that 4.x even exists. This from a very loyal and long time user of Capture One who still thinks it's number one as far as picture quality.
Please concentrate on bringing back ALL 3.7 keyboard shortcuts.0 -
[quote="William1" wrote:
We are in the same boat. When editing a shoot, it take 3 times longer to mouse over to the exposure tab to make adjustments. On top of that you have to mouse back to the thumbnail to use the right arrow key to select the next image. With V3.7.x it was a simple <CNTL> + or -, then <right arrow> to the next image.
Please, please, please bring back the old short cuts they were a super time saver!
While KB shortcuts will be returned, in the interim...try this method. Leave the focus (mouse click) on the thumbnails, there you use the arrow keys to move image to image....use the mouse wheel to make adjustments by hovering over the numerical field. You can adjust the valuse of all the fields without changing focus as long as you don't click......so you are navigating with the keyboard, adjusting with the mouse wheel.....in V4 all major adjustments can be made on one tab, so no navigating tab to tab, and back to the focus tab to check. If you really want fast, add a second monitor/viewer. I use a calbrated monitor to view the full preview, on the second monitor...thumbs, tools, and the primary viewer at 100% view to check focus/sharpness......IMHO, this is faster than 3,x workflow on a single monitor, and MUCH faster/better with a dual monitor....0
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