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Highlight Recovery turn magenta in CO

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23 comments

  • Paul Steunebrink
    Are you perhaps using Low ISO 50? If yes, that's the cause.
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  • NN232997UL
    [quote="Paul_E" wrote:
    Are you perhaps using Low ISO 50? If yes, that's the cause.

    Canon 50D does not have ISO 50.
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  • deejjjaaaa
    based on my not so relevant experience with so called "non existent" ISOs like ISO100 and ISO12800 on Pentax Kx I 'd say - open the support case and ask P1 to fix the issue... C1 knows that camera is Canon 50D and knows what ISO value is recorded in the raw file, if they can't recover the highlights for whatever reason then they should somehow either disable the relevant slider for this specific combo (camera and iso) or internally do nothing in the code. for this specific combo (camera and iso) if you move the slider... I mean whether or not the ISO50 is fake ISO (which it is) it is still a raw file legitimately produced by the camera and if you claim that your software support the camera then have a nice way (which means in raw converter and not in FAQ) to deal w/ that fake ISO.

    PS: look at sigma .x3f raws - they all (no matter what you set : ISO50 ... ISO3200) have one real ISO and the value written by a firmware in the file is a fake one, still relevant raw converters do support that by adjusting the way they process the raw data emulating ISOs from ISO50 to ISO3200...
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  • deejjjaaaa
    [quote="Urukhai" wrote:
    [quote="Paul_E" wrote:
    Are you perhaps using Low ISO 50? If yes, that's the cause.

    Canon 50D does not have ISO 50.

    still may be it is a bug w/ Canon raws in general... or may be it is "non real" H1/H2 isos ? (6400/12800)
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  • Drew Altdo
    [quote="deejjjaaaa" wrote:
    ... I mean whether or not the ISO50 is fake ISO (which it is) it is still a raw file legitimately produced by the camera and if you claim that your software support the camera then have a nice way (which means in raw converter and not in FAQ) to deal w/ that fake ISO.


    We can only support the RAW file format that Canon gives us. As such, these estended ISO's are derivatives from that format and therefore we cannot support them. I hope that is clear. We support the ISO values that the camera is rated for, 100 to 3200. Any other value that the camera is capable to attaining with a special feature is inherent to the Camera and can not be supported by Capture One at this time or the foreseeable future.
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  • deejjjaaaa
    [quote="Drew " wrote:
    [quote="deejjjaaaa" wrote:
    ... I mean whether or not the ISO50 is fake ISO (which it is) it is still a raw file legitimately produced by the camera and if you claim that your software support the camera then have a nice way (which means in raw converter and not in FAQ) to deal w/ that fake ISO.


    We can only support the RAW file format that Canon gives us. As such, these estended ISO's are derivatives from that format and therefore we cannot support them. I hope that is clear.


    certainly it is not clear - C1 opens ISO50 raw files just fine except that highlight recovery, the raw file format for ISO50 is the same as for ISO100, and supporting the camera means supporting its raw files legitimately produced by its firmware... so what that it is a "non native" ISO and trick done by a firmware ? some cameras have raw files where NR is done by firmware after a certain ISO value - does it mean that raw converter should not support that because the raw data was altered a little bit extra than usual ? every single raw file is a result of what firmware reads and writes... in any case my point is that inability to recover highlights should be addressed in a code and not in FAQ
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  • NN232997UL
    I was just using ISO100.

    Fig 10 & 12 in this guide have good explanation of why magenta happens in highlight:

    http://www.guillermoluijk.com/tutorial/ ... dex_en.htm

    This was why I thought it is just camera profile issue.
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  • Nando From Brazil
    Hi Urukhai, I AGREE WITH YOU!

    I have same issue with EOS50D + ISO 100 when i use Expo and HL to correct or recovery overexposed sky for exemple.
    Note: With Jpegs in camera (i made a test shooting with RAW + JPG) and i DO NOT HAVE THAT MAGENTA ISSUE.

    Maybe, Capture One Staff, can made one more Color Profile for EOS 50D (as do with EOS40D) I really waithing for that profile, all atualizations of C1...

    I have 5D too and do not have this issue with this camera.

    Thank you, Nando.
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  • Drew Altdo
    [quote="Nando From Brazil" wrote:
    Maybe, Capture One Staff, can made one more Color Profile for EOS 50D (as do with EOS40D) I really waithing for that profile, all atualizations of C1...


    Gentlemen,
    If your trying to send us a message, do so in a support case not the forum. This is a user to user forum. Send us a RAW file at ISO 100 in a support case and we'll take a look from there.
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  • Nando From Brazil
    [quote="Drew " wrote:
    [quote="Nando From Brazil" wrote:
    Maybe, Capture One Staff, can made one more Color Profile for EOS 50D (as do with EOS40D) I really waithing for that profile, all atualizations of C1...


    Gentlemen,
    If your trying to send us a message, do so in a support case not the forum. This is a user to user forum. Send us a RAW file at ISO 100 in a support case and we'll take a look from there.


    Drew and USERS!

    Thanks for your reply and suggestion to use the support for this case. I will do.
    I understand that this is a user to user forum.
    If you allow me, I would like to also make some suggestions to the company PHASE ONE.

    1 - Listen to what customers say and think, customers in the forums (like this) - Your VP, CEO, CIO and all the staff, SHOULD READ AND LEARN, stepped forward with this forum.

    2 - LEARNING FROM OTHER PLAYERS ...
    See the shining example of Hassel. They follow me on Twitter, listen to me and other 1930 photographers. They are also present in FACEBOOK. Disclose new releases, seek opinions from those who will use and implement in products.

    3 - Learning from good authors like Tom Peters, Seth Godin and Malcolm Gladwell why not?

    And I leave for the reflection of its directors the following question: If today I were to buy a medium format digital camera, i will buy the equipment from Phase One that tells me to "open a ticket with support" or i will buy a camera from Hassel, that LISTEN me even on Twitter and is anticipated to deliver what customers dream of having?
    Think about it.

    Thank you for the opportunity to let me express, hugs, Nando.

    Translated by google, sorry for possible errors.
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  • NN232997UL
    Nando,
    Very valid points and fully concur with you. 😊
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  • Drew Altdo
    All valid points to be sure and there is always room for improvement.

    My only point of contention with the above, without turning this too far from the subject, is that there is already a direct line between anyone and one of 9 Phase One experts, it's a support case.
    It seems a shame that so few people utilize this available tool and then accuse Phase One of negligence (not in this thread but certainly in others). Think of us as your personal, and free, digital assistants. Hasselblad only support their customers on a closed system. Try asking them about a Canon, Nikon, Sony, Panasonic, Leica, etc. Adobe only supports those that own software and that support is often scripted and not dynamic. What knowledge can they offer of DSLR's?.
    Phase One/Capture One seems to be the only place where any customer, owner of any camera (or even just thinking about it) can get the full attention of employees working in the thick of it. Dynamic knowledge about almost any camera system, every computer system almost every photographic software, inside and out.
    You get a response within 24 hours (typically less than 3) and your case is treated with focus and respect, be it a P65+ or a Kodak Point and shoot.
    So, although other companies take advantage of new social media technology to help customers feel secure, we'll be speaking with you directly, listening to all your suggestions for as long as it takes... in more than 140 characters.
    And... if you bought a Phase One Medium Format system today, you'd likely have my Cell Phone number 😄
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  • Keith Reeder
    Very well put, Drew.
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  • Gareth
    Hear, hear!

    Now Phase has found its grove with Capture One, it's astonishing how far it has come from the days of version 3 (the benchmark).

    IMO its a piece of software the developers should be proud of. 😄
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  • deejjjaaaa
    [quote="Gareth" wrote:
    it's astonishing

    of course, however competition is not sleeping either... so get back to the drawing boards.
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  • Nando From Brazil
    I still waithing for a NEW icc profile for CANON EOS 50D (or a solution) . Thank you.
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  • Wolfram Hölzel
    Capture One 5.X.X Pro have the same Problem with Canon EOS 7D. And they have also a wrong color Profile (to orange). I opened two support cases for each problem one month ago. Until this day I can't really work with C1. 🤬 Until today I am waiting for a solution. The last answer today was:

    "I have checked on the progress of the bug report and it is currently being worked on. Other than that I cannot say when a fix will be implemented." and the customer status changed to finished. Take it so long, to change the color profile?

    BTW, the support cases has a big disadvantage for the costumers: They don't see, how many problems C1 create. 👿
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  • Urukhai
    Turning off the in-camera highlight priority option will ease the problem a bit. But a solution should eventually come from C1 IMO as the RAW is coming from official Canon cameras.
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  • Wolfram Hölzel
    During the time with my Canon EOS 450 D I worked only with C1. I make advertisement for this great software. The last year the Canon EOS 7D appears. The critic rises on the german forums about this the wrong colour of C1 (to much yellow or orange). The forummembers change to bibble, Lightroom, Camera RAW or back to dpp. First I think, that they just didn't "create a support case", but today I think, Phase One didn't care about this "small" problem.
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  • Urukhai
    For photo that have bright highlight in the sky, I do go back to DPP as DPP produces much better result than C1. 🤭

    About a year ago, I made a choice between C1 & LR and I settled on C1 's natural color.

    Now with the support of Xrite Checker Passport in LR, one can produce very accurate colors. Plus the long list of professional DSLR lenses supported in lens correction by LR, and a lens profile editor, I really have to think about whether LR is a wiser choice for me as I can foresee workflow would be much efficient in LR when I have to pp hundreds of photo.
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  • Wolfram Hölzel
    I use IDimager (2 years ago Microsoft Expression 2) for DAM-Software, because I don't like the DAM Software of Lightroom. I like the workflow and the results of C1 very much. But I disklike, when I don't get informed, when a problem will be solved and to try, to solve a problem in time (it is not so, that a ICC-Profile need months).

    I guess, they make currently a bigger update of C1 with new features. But new features doen't help when the main Problem (colors) still exist.
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  • Keith Reeder
    [quote="Wolfram" wrote:
    The critic rises on the german forums about this the wrong colour of C1 (to much yellow or orange).

    Wolfram, I found the default 7D profile to be too saturated: manageable, but not quite right.

    I much prefer the Canon 1D Mk III profile, so I simply copied/renamed/backed up the default 7D profile, then copied and renamed the Mk III profile so that C1 would use it as the 7D default.
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  • Wolfram Hölzel
    [quote="Keith Reeder" wrote:

    I much prefer the Canon 1D Mk III profile, so I simply copied/renamed/backed up the default 7D profile, then copied and renamed the Mk III profile so that C1 would use it as the 7D default.


    Hi Keith,

    Thanks a lot. *thumps up* At least a lot better than the original color profile. I currently used the Mk 4 Profile as a compromise. Now I have two versions and just one Problem are remaining, the magenta-Stuff.

    BTW: I make testfotos with jpg and raw out of the camera. For my impression, it was not just saturated (like a meadow).
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