C1 3.7.5 preferences problem

g-orgy

• November 07, 2006 22:01

1) it seems that C1 can't save my preferences.

every time i launch program i get the error message like this:
"C:\\Documents and Settings\\_LocalUser_\\Preferences\\Preferences.$$$
Error - Access denied"
(the same error - when i apply changes in preferences and sometimes on exit program)

after click ignore button i have to select folder for preview cache - EVERY TIME!!
then i have a message that capture folder is not available

i don't understand why C1's trying to make folders in a folder of my user
and i don't understand, why it can't access this folders even if i make them manually

2) i have a couple of *.icc for my camera, i've installed them, but i don't see them to select in a C1 color management menus.

Please, help me fix this.
Thanx

0

• 

  Anonymous

  • November 07, 2006 23:06

  g-orgy,
  
  You need to be the Administrator of this machine with full access to files and folders. Install to default location of Local Disk C:
  
  The address you show is your Desktop.
  
  A complete uninstall following Knowledge Base Article # 1665
  http://www.phaseone.com/HOME/Content/Su ... nguageID=1
  
  Then download current version 3.7.6 and Clean Install
  http://www.phaseone.com/Content/Downloads/COforWIN.aspx
  
  > Load the ICC file to correct location with Capture One closed [ C:\\WINDOWS\\SYSTEM32\\SPOOL\\DRIVERS\\COLORS
  > Launch Capture One and it is recognized but not shown
  > Close and Relaunch and it will appear in the pulldown for color management
  
  
  Cheers,
  k c

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  g-orgy

  • November 08, 2006 22:18

  Keith,
  
  i am the administrator of this machine and i don't remember there're was a such folder before (i mean that i reinstall C1 after i reinstall windows).
  
  and i loaded my ICC files exactly to the folder you mean, and it's really not shown still
  
  maybe it's a windows problem?

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• 

  Anonymous

  • November 08, 2006 23:53

  An ICC file can have 2 names... the filename you see and once place in folder, it may have a different name for selection at the pulldown.
  Be sure you look through completely to find it.
  
  If your problems persist you should create a Support Case for this.
  
  Support Site: http://support.phaseone.com
  
  Regards,
  k c

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