cannot process with 3.6

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martin11112

• January 19, 2005 22:23

Hy, I am shooting whit a client when sudently the C1 pro stoped processing. I still can shoot but it does not process. I'm using mac os 10.2.8 with a H 10 phase one back. I've tried everything, restarting, deleting C1 Pro, reinstalling C1 Pro. I get no error message. I work with this soft ware since 2.9 and nerver seen that before. I'm in kind of a hurry, the client is still here and i got to get the job done fast. Can somebody please help me ?

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  Ulf Liljegren

  • January 19, 2005 22:46

  In the batch tool, make sure that \"Enable batch queue\" is ticked.
  If there is a prblem in your development list it will tell you in a dialog box.
  You might have to clear out the list, tick this box and add your jobs to the queue agin.

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  martin11112

  • January 20, 2005 14:33

  Thank you very much for your reply, still can't figure it was that simple.
  😄
  
  I got a another problem now. Yesterday, to continiue the shoot I've taken another computer from the studio (a g4 like the one I was using, with the same software: mac 10.2.8 + c1 3.6.1). Then the fun began... the C1 stoped seeing the H 10. I've quit and reeboot, changed the fire wire (tried 3 diffrent ones) the only thing that did it is to change the H 10 for a H 5 then come back to the H 10. Had to do this 4 times in two hours. It was really a long day. This mornig whit this machine i can't stich. So if you understand anything about what i'm experiencing, please let me know.
  
  Regards
  
  martin
  
  sorry for my english it is not my mother thoung

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  Ulf Liljegren

  • January 21, 2005 09:57

  Well it's a know fact that you have to shut down the software when attaching a different back, and then relaunch for the software to see that abck correctly.
  Note this is not necessary if you unplug and reconnect the same back.
  If you still.
  If you still have problem make sure that your computer can see the camera back in system profiler -> Firewire.
  If it does not see it there then change firewire cables etc.

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