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Installation Problem

rosemanbridge
I have downloaded the Phase One Pro software for the initial trial. As stated in the user notes I double click on the setup icon. I then get a blue screen with a box which says...

\"Before attempting re-installation ensure all files and folders are unzipped maintaining the structure of the zip file. This installation will abort\"

I haven't a clue what this means and can't install the software. I have searched the forum, but can't find an answer.

Can anyone help me?

Thank You.
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Comments

3 comments

Date Votes
  • Anonymous
    rosemanbridge ~
    I believe you have not uncompressed or unzipped All the pertinent files for the install. There are a total of 11 files contained within the CO_PRO_WIN_36_EN.zip that need to be uncompressed. Windows XP will do this (see Help for zip files). Even easier is to use WinZip to uncompress files, an evaluation version is free from www.winzip.com
    Double clicking the .zip file will launch WinZip and the 11 files will be within the window. All need to be selected, and then select Extract and choose location to extract to. Typical install location is C:\\Program Files\\Phase One\\C1 PRO
    Then the install file SetupPRO.exe will be available to install the software.

    Hope this helps get you up-and-running 😂

    Sincerely,

    kdc
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  • rosemanbridge
    That's worked, it's all installed, it's just telling me that the 30 day trial has expired and I need to buy an activation code!!!
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  • rosemanbridge
    That's worked, it's all installed, it's just telling me that the 30 day trial has expired and I need to buy an activation code!!!
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