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Timeframe to support new camera(s)

Permanently deleted user
Is there an average timeframe before C1 supports a new camera RAW format. (Thinking new Fujifilm Pro2 and the two new Nikons.)
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8 comments

Date Votes
  • BeO
    Top Commenter
    I don't know if somebody makes a statistic.

    Open a support case requesting the camera support so they can assess how much interest is in a specific camera. You'll probably get a "thank you" and then look at the release notes once a new release is out.
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  • Christian Gruner
    [quote="NN635819065790520245UL" wrote:
    Is there an average timeframe before C1 supports a new camera RAW format. (Thinking new Fujifilm Pro2 and the two new Nikons.)


    Basically when we have had the cameras in-house to develop all the resources for proper, high quality support. When that will happen are up to the vendors of the cameras, but they have been requested.
    What can you as a Capture One user do ? Make sure that your favorite camera-brand know that camera-support in Capture One is important to you and your collegues.
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  • BeO
    Top Commenter
    [quote="Christian Gruner" wrote:


    Basically when we have had the cameras in-house to develop all the resources for proper, high quality support. When that will happen are up to the vendors of the cameras, but they have been requested.


    Do you need new cameras inhouse?

    [quote="Christian Gruner" wrote:


    What can you as a Capture One user do ? Make sure that your favorite camera-brand know that camera-support in Capture One is important to you and your collegues.


    I've done just that with Olympus, asked them to send you a camera, and they answered




    vielen Dank für Ihre E-Mail bezüglich der E-M10 Mark II.

    Unsere Dateien bezüglich der RAW-files sind für alle Software-Hersteller frei verfügbar. Wir brauchen dafür kein Kontakt aufzunehmen mit einem Software-Hersteller, alle Daten sind schon frei vorhanden für sie.

    Capture Version 9, kann auch bereits fast alle RAW-files von unserem Kameras lesen und bearbeiten. Wahrscheinlich wird an die Files von der E-M10 Mark II noch gearbeitet.


    Free translation: RAW-files are avaialble for software vendors, don't need to make contact,
    Capture Version 9 can already almost all RAW-files of our cameras, probably it is being worked on the files of the E-M10 Mark II.
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  • Christian Gruner
    [quote="BeO" wrote:
    [quote="Christian Gruner" wrote:


    Basically when we have had the cameras in-house to develop all the resources for proper, high quality support. When that will happen are up to the vendors of the cameras, but they have been requested.


    Do you need new cameras inhouse?

    [quote="Christian Gruner" wrote:


    What can you as a Capture One user do ? Make sure that your favorite camera-brand know that camera-support in Capture One is important to you and your collegues.


    I've done just that with Olympus, asked them to send you a camera, and they answered




    vielen Dank für Ihre E-Mail bezüglich der E-M10 Mark II.

    Unsere Dateien bezüglich der RAW-files sind für alle Software-Hersteller frei verfügbar. Wir brauchen dafür kein Kontakt aufzunehmen mit einem Software-Hersteller, alle Daten sind schon frei vorhanden für sie.

    Capture Version 9, kann auch bereits fast alle RAW-files von unserem Kameras lesen und bearbeiten. Wahrscheinlich wird an die Files von der E-M10 Mark II noch gearbeitet.


    Free translation: RAW-files are avaialble for software vendors, don't need to make contact,
    Capture Version 9 can already almost all RAW-files of our cameras, probably it is being worked on the files of the E-M10 Mark II.



    We do need the camera's in-house if we are to make proper support.

    The files available online from vendors are far from enough to ensure proper and solid support for a given camera.
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  • BeO
    Top Commenter
    Do you have a OMD E-M10 Mark II in-house?

    cheers
    BeO
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  • Angelo Hornak
    Does anybody know if Capture One can handle the RAW files from the new Fujifilm XPro 2 ?
    I get great results from the XPro 1 using Capture One and would like to benefit from the 24Mb file size of the new camera, but not if I can't use Capture One to process the files.

    Thanks, Angelo
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  • Pixeljohn
    I have ordered the XPro2 and would like support for those raw files as soon as possible.
    Thanks.
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  • GrafxArt
    I've taken delivery of a new Fujifilm X-E2s and found that Capture One 9 cannot open the RAW files; then again, nether can Adobe, DxO, ACDSee, or any other RAW editors except SilkyPix......... and that application is truly horrific. It's a good job that the Jpegs from Fujifilm cameras are so good.

    So Phase One, gee up a bit, 'cos some of us would like to use our shiny new cameras to their full potential, and need a fully working Capture One 9 to do just that. 😊
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