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Tethered to 20D ERROR

jamieg
After exposure message reads:

Failed to receive capture
Error: fffffdc

Software is showing camera settings.

Any ideas?

Thanks in advance,
Jamie
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Comments

8 comments

Date Votes
  • Rudy Torres
    I am also getting an connection error with my 20d

    \"Connection failed Error: 020000c2\"

    Camera is running on firmware 2.0. My powerbook g4 is on MacOS 10.4 (Tiger). I am editing this entry because I realized that when I tried tethered shooting with my 20d on CaptureOne Pro 3.7RC I was using Mac OSX Panther. Tethered shooting worked great on Panther. I upgraded to Tiger and had not tried tethered shooting. Today after trashing Pro 3.7rc and installing official CaptureOne Pro 3.7, tethered shooting no longer works.

    Here's the real puzzler:
    Luckily I kept the 3.7rc installer and I just finished installing it on my wife's g4 powerbook which is still on Panther. Yep, you guessed it, tethered shooting works.
    O.K. here's one more:
    I also installed official CaptureOne Pro 3.7 on my wife's Panther Powerbook and I can shoot but I get the same error that jamieg mentions, \"Failed to receive capture, Error: fffffdc\".

    I'm going to reinstall the CaptureOne Pro 3.7rc on my powerbook(Tiger) and see if it works. I will post my results.
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  • Rudy Torres
    I just reinstalled CaptureOne Pro 3.7rc.
    I did trash the official Pro3.7 release and it's preferences from my g4 Tiger powerbook before re-installing the release-candidate.
    I still get the message \"Connection failed Error: 020000c2\".

    so to recap:
    • OSX Panther powerbook:
    CaptureOne Pro 3.7rc works in tethered with Canon 20d
    CaptureOne Pro 3.7 official release in tethered mode with Canon 20d
    I get the message \"Failed to receive capture Error: fffffdc\"

    • OSX Tiger Powerbook:
    Both the official and rc versions of CaptureOne Pro get the message
    \"Connection failed Error: 020000c2\"


    If anyone might have an idea on how to fix this please don't hesitate to post.

    Thanks for your help.
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  • Rudy Torres
    The console.log reported this message on my Tiger Powerbook:

    2005-05-11 22:08:16.140 CaptureAgent[252] CanonCameraController: Error connecting to Canon EOS 20D 1 camera: 020000c2
    2005-05-11 22:08:16.524 Capture One PRO[246] .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.
    2005-05-11 22:08:16.524 Capture One PRO[246] .scriptSuite warning for attribute 'document' of class 'NSWindow' in suite 'NSCoreSuite': 'NSDocument' is not a valid type name.
    2005-05-11 22:08:16.525 Capture One PRO[246] .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.

    I hope this helps
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  • segarza
    Hi guys!

    I am also having problems with C1 3.7 and Tiger on a 17\" Powerbook, 020000c2 error.

    Any solutions yet?

    Thanks!
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  • jamieg
    I'm still fully connected but -

    ===== Thu May 12 2005 ===== 11:44:34 US/Central =====
    2005-05-12 11:44:57.119 Capture One PRO[413] Loaded factory: POProcessFactoryG5
    2005-05-12 11:45:42.049 Capture One PRO[413] CanonCameraPlugin: error fetching image from camera: ffffffdc
    2005-05-12 11:46:10.924 Capture One PRO[413] CanonCameraPlugin: error fetching image from camera: ffffffdc

    Rudy, hope you got my email. Problem with email at work.

    BTW, tethered to 20\" iMac g5 1.25ghz ram
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  • Anonymous
    Calling all Tigers...Thanks for the informative posts.
    Very sorry to inform that the 20D will not tether successfully with Capture One PRO in Mac OS 10.4 Tiger.
    Until we recieve additional SDK files from Canon, we cannot make this compatibility.
    For the time being, obvious work-arounds are to downgrade OS or shoot untethered.

    Sincerely,

    k c
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  • jamieg
    Thanks for the reply Keith.

    I'm using Mac OS X 10.3.6 (7R28)

    Hardware Overview:

    Machine Model: iMac G5
    CPU Type: PowerPC G5 (3.0)
    Number Of CPUs: 1
    CPU Speed: 1.8 GHz
    L2 Cache (per CPU): 512 KB
    Memory: 1 GB

    Canon 20D tethered Firmware v. 2.0.0

    No problem importing from card reader but,

    2005-05-13 08:41:15.726 Capture One PRO[345] Loaded factory: POProcessFactoryG5
    2005-05-13 08:42:05.979 Capture One PRO[345] CanonCameraPlugin: error fetching image from camera: ffffffdc

    Software is showing camera is connected and communicating.

    Any ideas?

    Thanks,
    Jamie in Dallas
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  • Rudy Torres
    [quote="Keith Carpenter" wrote:
    Calling all Tigers...Thanks for the informative posts.
    Very sorry to inform that the 20D will not tether successfully with Capture One PRO in Mac OS 10.4 Tiger.
    Until we recieve additional SDK files from Canon, we cannot make this compatibility.
    For the time being, obvious work-arounds are to downgrade OS or shoot untethered.

    Sincerely,

    k c


    There is another work around and that is to go back to the trick of shooting with Canon's DPP and Remote Capture and have Capture One Pro running in the background. DPP and Remote Capture still work on Mac OSX Tiger. The draw back is running 3 apps at the same time.
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