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Support Ticket: Attaching File Fails

dougstroud
Support Ticket: While attempting to attach a file for inspection I receive an error during upload-

What specifications are required to upload a file for a support ticket?


Thanks,

Doug
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3 comments

Date Votes
  • deejjjaaaa
    [quote="ylwdog" wrote:
    Support Ticket: While attempting to attach a file for inspection I receive an error during upload-

    What specifications are required to upload a file for a support ticket?


    Thanks,

    Doug


    you can upload the file anywhere (to any reasonable file hosting service - like rapidshare.com) and just give then a link instead of uploading it directly to P1 servers...
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  • Paul Steunebrink
    You can upload by FTP your file to Phase One. In the support case you openend you can refer to the file(s) you uploaded. Instructions for FTP upload:
    http://www.phaseone.com/en/search/artic ... nguageid=1
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  • Drew Altdo
    [quote="ylwdog" wrote:
    Support Ticket: While attempting to attach a file for inspection I receive an error during upload-


    What type of error? Rather than avoid the problem lets identify and address it.
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