Capture One Pro service

dhiren smiles

• October 19, 2014 15:56

How do I get hold of Phase One to confirm subscription to Pro and get licence key? I have paid, yet that's all that happened - do I get an email? did I just launch my money into the ether? Not impressed with service so far... 9 days for an internet transaction to complete?

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  Christian Gruner

  • October 19, 2014 16:39

  It should be instant, so 9 days is absolutely too much. Create a support case, and they'll get you up running. Here's the link: http://www.phaseone.com/SupportMain.aspx

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  Keith Reeder

  • October 19, 2014 20:08

  Check your email spam filter.

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  NNN635158767546269381

  • October 27, 2014 21:58

  Hi!
  
  I paid CaptureOne yesterday and got my license in the minute. The bill came today.
  
  Moreover, they do answer at the support quickly.
  
  Regards

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