Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Unable to view full sized 'media' views

henrimonnier
I have just moved from MS Expressions SP1 to Media Pro (about time I'm sure your are saying....). I had been an IView user for several years, followed it to MS, and watched them do what MS normally does, then I moved to LightRoom (it's ok....). Now a friend conbvinced me to come back....

I have converterd my catalog over, and now when I look at thumbnails they are fine, clear as a bell, but when I go to the 'media' tab, all I get is a very small image. I have changed every setting I can think of, and I seem to ber unable to 'master' this 'media' screen....... I'm sure this is some cockpit error on my part, but so far I'm stumped.... ☹️ .

Looking forward to your 'fix'.... 😄 .

Henri Monnier
0

Comments

15 comments

Date Votes
  • Drew Altdo
    Henri,
    In Thumbnails and Previews please be sure to click "Create Full Screen Preview".
    0
  • henrimonnier
    [quote="Drew" wrote:
    Henri,
    In Thumbnails and Previews please be sure to click "Create Full Screen Preview".

    Drew,

    Ahhhh, yes, you know I did that, and in my haste (blindness, senior moment....) I failed to read the little note below.....that tells you to rebuild....

    This migration 'back' is proving to be difficult... After doing the above, and doing the rebuild, now i've lost all thumbnails (and images) for all DNG files. Now perhaps I should not make this comparison, but under MS Expressions, I did have both thumbnails and full views for all files, likewise when under IView.....

    Have I again stepped into a hole somewhere?........

    Henri
    0
  • henrimonnier
    Drew,
    I have done some more testing with MediaPro1.0.1, and have found that it will not catalog and display any files (that I have in my catalogs) other than .jpg's. I have .psd, .tif, .nef, .dng, and as far as I can see none of those are dislpayable, they do get catalogued, but only show an ICON. I am going to unload V1.0.1, and go back to my original version of MediaPro to see the results there.

    Please note that with MS Expressions SP1, LightRoom, and all other editing packages I use I have no problem with .dng files...

    Hopefully there is a 'cure' for this, or I'm doomed to stay with Expressions......
    Henri
    0
  • Drew Altdo
    Henri,
    Please create a support case so we can point out some of the feature changes with Media PRO.
    0
  • henrimonnier
    [quote="Drew" wrote:
    Henri,
    Please create a support case so we can point out some of the feature changes with Media PRO.


    OK, I will do that, but I surely hope that 'feature changes', as you state does not equate to 'loss of functionality'.

    After all, all of these formats are in wide use by all photographers. I put together a small folder with .tif, .png, .dng, .jpg, &.nef files as a small test bed, and of that set, only .nef, and .jpg are properly displayed (thumbnail and media) by MediaPro1.0.1

    Both LightRoom and MS Expressions SP1 display all formats as one would expect, properly.

    Should I go thru the effort of testing against my earlier version?

    Henri Monnier
    0
  • Paul Silk
    [quote="henrimonnier" wrote:
    [quote="Drew" wrote:
    Henri,
    Please create a support case so we can point out some of the feature changes with Media PRO.


    OK, I will do that, but I surely hope that 'feature changes', as you state does not equate to 'loss of functionality'.

    Henri Monnier


    Yep that's PhaseOne speak for Media Pro no longer builds previews for DNG files I'm sorry to say.
    0
  • henrimonnier
    [quote="Paul Silk" wrote:
    [quote="henrimonnier" wrote:
    [quote="Drew" wrote:
    Henri,
    Please create a support case so we can point out some of the feature changes with Media PRO.


    OK, I will do that, but I surely hope that 'feature changes', as you state does not equate to 'loss of functionality'.

    Henri Monnier


    Yep that's PhaseOne speak for Media Pro no longer builds previews for DNG files I'm sorry to say.

    Paul,
    Yes, that is what I have come to realize. But my greater question is, If they are trying to offer a product for photographers, why would they 'remove' functionality? Why would they not strive to provide a tool that blankets as many formats and features as possible to attract the largest customer base? and make som $$$$$ with the product....

    It's not just .dng, its also .nef, and that's the entire Nikon world.....Currently under the bus..............
    0
  • Drew Altdo
    Just to clear the air, the Phase One Render Engine does support Adobe DNG and the same NEF files supported in Capture One.
    0
  • henrimonnier
    [quote="Drew" wrote:
    Just to clear the air, the Phase One Render Engine does support Adobe DNG and the same NEF files supported in Capture One.
    Drew,
    Then how about spending the time and effort to tell me how to get MediaPro1.0.1 up and running to display all my images as they are now displayed in both thumbnail and media views with Expressions Media.

    I have spent many hours following all of your suggestions on the support pages trying to get all this working to absolutely no avail. I was NEVER able to display full screen 'media' images of .dng or .nef files after doing all your suggestions.

    I am more than willing to work with you to see if we can get this functioning properly.

    Henri Monnier
    0
  • Drew Altdo
    Henri,
    Provide some files through your support case and I'd be happy to walk you through it.
    0
  • Paul Silk
    [quote="Drew" wrote:
    Just to clear the air, the Phase One Render Engine does support Adobe DNG and the same NEF files supported in Capture One.


    Yes Drew but only to a limited extent.

    Using the use Preview only option (which is set to 1280px) with the Phase One rendering engine my DNG ORF and PEF images will only display as thumbnails and not large previews .

    If the Phase One Rendering engine is set to display full size images ( use previews set to off) then the maximum size these images will display at is 800px max and not only that because you are not using previews it takes between 3-4 seconds a image to scroll through images that are only 800px max and if I want to view them at 100% to check detail then I am basicly screwed and have to resort to another software to do this.

    I call this a loss of funtionality compared to how ME2 used to work before!
    0
  • Luke Miller
    [quote="Paul Silk" wrote:
    If the Phase One Rendering engine is set to display full size images ( use previews set to off) then the maximum size these images will display at is 800px max and not only that because you are not using previews it takes between 3-4 seconds a image to scroll through images that are only 800px max and if I want to view them at 100% to check detail then I am basicly screwed and have to resort to another software to do this.


    I see exactly the same on my Windows 7 64bit PC. If I choose to use the Windows Imaging Component for rendering I can get the 100% view, but lose the ability to see my Capture One edits. For review and cull purposes I find WIC rendering to be much more useful. In that mode Media Pro performs very much like my Expression Media 2 installation. It should be noted that the WIC rendering option only became viable since the recent release by Microsoft of the new WIC codecs. Also Adobe recently released the 64bit version of the DNG codec, which resolved my WIC DNG issue.

    Edited to add:

    With all of the codecs installed I have native Windows 7 64bit support for all of the image file formats I use. So if I navigate to a folder of images using the windows browser I see thumbnails of all of my file types. Currently they are NEF, JPG, TIF, DNG, and PSD. I can view any of them at 100% using Windows Photo Viewer. If I set Expression Media 2 or Media Pro to use WIC for rendering I get the same functionality as above. If I set Media Pro to use Phase One rendering I can no longer generate TIF thumbnails or view TIF files. JPG files display properly, but DNG and NEF files are limited to 800 pixels in Media view. So in my case WIC rendering gets me almost all that I need - less the integration with Capture One. I'm sure the Phase One rendering issues will get sorted out.
    0
  • henrimonnier
    the bottom line is that no matter how you 'word' it, there has been a very serious loss of functionality bewteem MSE2 and MediaPro1.0.1. And the removal of the varioous codex files that now have to be manually loaded by the users has not helped the situation either.
    0
  • Luke Miller
    [quote="henrimonnier" wrote:
    the bottom line is that no matter how you 'word' it, there has been a very serious loss of functionality bewteem MSE2 and MediaPro1.0.1. And the removal of the varioous codex files that now have to be manually loaded by the users has not helped the situation either.


    Actually in my case Media Pro 1.0 initially worked exactly like MSE2 on my Windows 7 64bit machine. Which is to say not very well. Most of my file formats did not have thumbnails or full size views. Only the recent release of the new CODECs have made either program useful IMO. Since I received MSE2 free from PhaseOne and am using the trial version of Media Pro I can't be too upset.

    Just a guess here, but I wouldn't be suprised if Microsoft considers its WIC CODECs as proprietary and did not release them to PhaseOne with the purchase of MSE2, so it is left as an exercise for the user to obtain them. It appears to me that iView and Expression Media 2 both depended on native file support from the OS (Windows and Mac) or the camera manufacturer for rendering. Once PhaseOne gets its rendering engine fully functional the need for other CODECs goes away.

    In my opinion the issues Windows users are experiencing are due to the transfer of Expression Media 2 out from under the Microsoft "umbrella" and in delays in creating a new feature (an embedded rendering capability). So I don't see it as PhaseOne "breaking" Expression Media 2, just not making progress as quickly as anyone likes.

    But that is just my opinion - I could be wrong 😁
    0
  • henrimonnier
    [quote="Luke_Miller" wrote:
    In my opinion the issues Windows users are experiencing are due to the transfer of Expression Media 2 out from under the Microsoft "umbrella" and in delays in creating a new feature (an embedded rendering capability). So I don't see it as PhaseOne "breaking" Expression Media 2, just not making progress as quickly as anyone likes. But that is just my opinion - I could be wrong 😁

    Luke, Nothing would make me happier than to have someone actually come out and state the problem in similar terms. I can live with that, What I have trouble with is the seeming lack of commitment to say something along the lines that you have satated. Currently answers are 'wishy-washy', no commitments, no direct answers. I worked in software development for GE for over 30 years, I'd have been 'canned' If i gave customers the kind of 'answeres' they get here. We are all adults here, give us the true skinny....... If we know what the plan is, then we can accept it or move on...... I'll hang in there if i think there really is a solution on the near horizion, but I would like to know that the horizon is not 2050...LOL
    0

Post is closed for comments.