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Macbook pro heating up when using C1

Joshua
Hi,

I'm a few days into the evaluation period and must say I'm incredibly impressed with C1. Images are of a significantly higher quality than what I could achieve developing through Lightroom, and with no increased effort on my part!

One issue I'm having though is whenever I'm doing any importing OR editing, my Macbook Pro gets extremely hot (as in I cannot touch the area above the keyboard at all) and the fans run a million miles an hour. With importing I can accept it as there are numerous processes taking place which all use a good deal of system resources, but for just developing, making edits it seems a little strange.

My system is no slouch (late 2012 Macbook Pro, 15" Retina, 2.6 GHz Core i7, 16 GB memory, SSD, running OS X v.10.8.3) so I don't understand why this is happening (I've never experienced this when using any other image software).

I'm running C1 version 7.1.1 build 66932

I've tried disabling the hardware acceleration in preferences (display and processing) and that seemed to make a *slight* difference (but only VERY slight). I've also uninstalled C1 and reinstalled, but that made no difference.

Does anyone have any suggestions? Is this normal behaviour with C1?

Thanks,

Josh.
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Comments

18 comments

Date Votes
  • NN634708402639857718UL
    Did you see this?
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  • Joshua
    I did, Steve.

    There's no dust clogging up my system and I've run some very system-resource-heavy application recently, things like 3D rendering, and not experienced this before. I find it hard to believe that C1 is doing more intensive work than 3D rendering.

    Thanks.
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  • chmod
    I have a similarly configured Mac Book Pro.

    Mine spins up and works itself pretty hard when using Capture One. I ignore it. Mind you, I run in clamshell mode using a Book Arc - this means my laptop stands with its rear end facing upward - where the two fans exhaust - and the fans do blow the heat straight up and out.

    Here's the thing to remember - the fans are controlled by logic built into the system. I am not aware of anyone's system being damaged because of the fans spinning. If the system gets too hot, it will shut down to protect itself from damage. Over time, maybe 10 years or more, the fans can wear out. They are a trivial thing to replace.

    There are hundreds, or more, threads spread across the various MacBook forums pertaining to heat, and fans and all of that. There are some exotic cooling bases designed FOR the MBP, though the simplistic ones for PCs will do little good. As I said, I love the Book Arc as it clears space - but unless you run an external monitor it likely dosen't matter.

    Regardless of how the machine behaves with other software, it is running within spec even with the fans on full tilt. The aluminum dissipates heat very efficiently. Why Capture One invokes this pertains to the way they utilize the multiple core CPUs - to the max.

    I run Final Cut Pro X and it provokes the fans more than Capture One, way more.

    This may not be the answer you seek, in fact it really doesn't qualify as an answer! 😊 Rest assured others with the same basic hardware have the same experience. I am fine with it.

    chmod
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  • Joshua
    Thanks chmod.
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  • Paul Steunebrink
    Joshua,

    I have the same hardware and same experience. When I am busy with CO7 (adjusting), fans start running to cool off the gear but when I slow down the fans may stop again.

    I noticed however some CPU utilization when CO7 is opened and not active (no adjusting, processing) for some time and I could not track this to any activity. This adds to the heating up and I have to look into that. I did not had that with my +5 years old MacBook Pro.
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  • Joshua
    Hi Paul,

    I've noticed that too. Capture One can be open in the background but not doing any processing or importing and the computer does run hotter than normal.

    Thanks for your feedback and confirmation.
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  • Sebastiaan1
    Same problem here, same macbook pro, 8gb memory, running os 10.7.5. With all the programs I use Capture One is the only program that sets the fans running and the only program that really heats up the macbook.
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  • chmod
    Sounds like the evidence is piling up. Great thread.

    Let's hope the lads and ladies can look at the code and determine why this is happening to all of us?

    chmod
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  • Christian Gruner
    [quote="chmod" wrote:
    Sounds like the evidence is piling up. Great thread.

    Let's hope the lads and ladies can look at the code and determine why this is happening to all of us?

    chmod


    There is no problem here. When a computer is being used, it will dissipates heat. It's a law of physics.

    If you run other demanding programs/tasks you will see the same.

    As mentioned, the fan will work harder the more heat the computer emits. And if it gets too hot (which will not happen under normal conditions) it will automatically shutdown.
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  • Joshua
    Browsing photos (not editing) or the program running in the background but not being actively used with the only other application running being Mail is "demanding"? My Macbook Pro gets so hot at times running Capture One that I cannot touch the metal at the top of the keyboard area. That's not an exaggeration, it gets THAT hot.

    I've used software and performed actions that are much more demanding and they barely cause my Macbook Pro to get lukewarm. So I am not convinced that there isn't something wrong (or at the very least that could not be improved).

    That said, I WILL be purchasing a licence to Capture One and I like it a LOT. This is NOT a criticism of your company or the product, it is just a case of trying to get to the bottom of what I (as a very long-term and experienced computer user) consider to be not normal behaviour. The program is not without it's problems, some of which not easy to explain (see my recent ticket about undo randomly ceasing to function) and an open mind is required of your developer team. It may be that there are ways to improve performance and those should be actively sought out.

    Thank you to all who have responded!

    Josh.
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  • Christian Gruner
    [quote="Joshua" wrote:
    Browsing photos (not editing) or the program running in the background but not being actively used with the only other application running being Mail is "demanding"? My Macbook Pro gets so hot at times running Capture One that I cannot touch the metal at the top of the keyboard area. That's not an exaggeration, it gets THAT hot.

    I've used software and performed actions that are much more demanding and they barely cause my Macbook Pro to get lukewarm. So I am not convinced that there isn't something wrong (or at the very least that could not be improved).

    That said, I WILL be purchasing a licence to Capture One and I like it a LOT. This is NOT a criticism of your company or the product, it is just a case of trying to get to the bottom of what I (as a very long-term and experienced computer user) consider to be not normal behaviour. The program is not without it's problems, some of which not easy to explain (see my recent ticket about undo randomly ceasing to function) and an open mind is required of your developer team. It may be that there are ways to improve performance and those should be actively sought out.

    Thank you to all who have responded!

    Josh.

    The top of the keyboard on macbook pro is where the heat exhaust is. It will get very hot. As long as the rest of the machine is not this hot.
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  • danielschweinert
    My MBP is also running really hot because CO 7.1 is a resource HOG it slows down my workflow significantly. But I saw that when turning OFF that stupid automatic Lens Correction (put Distortion to 0% and uncheck Chromatic Aberration) it got a little bit better.

    Don't get me wrong I really love working with Capture One but "for me" Version 7xx is faaaar from final. I was somewhat agitated 😡 to hit the deadline that I almost throw my MBP out the window. Im sorry but thats the truth. It took me the whole day to adjust 70 images. It takes ages until the adjustments are visible in the viewer. Sometimes I have to click back and forth a few times to see them or change the white balance slider a few ticks and then the viewer gets updated in no-time 😭 . And yes I have the latest version 7.1.1. Maybe this new advertised render engine 7 is not fully optimised under the hood.
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  • Christian Gruner
    [quote="danielschweinert" wrote:
    My MBP is also running really hot because CO 7.1 is a resource HOG it slows down my workflow significantly. But I saw that when turning OFF that stupid automatic Lens Correction (put Distortion to 0% and uncheck Chromatic Aberration) it got a little bit better.

    Don't get me wrong I really love working with Capture One but "for me" Version 7xx is faaaar from final. I was somewhat agitated 😡 to hit the deadline that I almost throw my MBP out the window. Im sorry but thats the truth. It took me the whole day to adjust 70 images. It takes ages until the adjustments are visible in the viewer. Sometimes I have to click back and forth a few times to see them or change the white balance slider a few ticks and then the viewer gets updated in no-time 😭 . And yes I have the latest version 7.1.1. Maybe this new advertised render engine 7 is not fully optimised under the hood.


    Can I ask what Macbook you have?
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  • danielschweinert
    Hi Christian,

    I have a MacBookPro 17" (2009) Intel Core 2 Duo @2.93GHz with 8GB RAM, 480GB OWC SSD, and still using MacOSX Snow Leopard 10.6.8. I don't know if updating to Mountain Lion will be any better with Capture One Pro 7.x.x because I heard there are the same problems.

    PS. Yay, I just saw that there is a new version 7.1.2 released.
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  • Christian Gruner
    [quote="danielschweinert" wrote:
    Hi Christian,

    I have a MacBookPro 17" (2009) Intel Core 2 Duo @2.93GHz with 8GB RAM, 480GB OWC SSD, and still using MacOSX Snow Leopard 10.6.8. I don't know if updating to Mountain Lion will be any better with Capture One Pro 7.x.x because I heard there are the same problems.

    PS. Yay, I just saw that there is a new version 7.1.2 released.


    The processor in that one will struggle with Capture One. The Core 2 series is the minimum requirement for CO.

    As a result, you will find your CPU being used at 100% load for a longer time compared to a modern CPU.
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  • danielschweinert
    Hi Christian,

    the Intel Core 2 Duo is really sufficient for 22MP RAW files. Just installed the new version 7.1.2 and this changed everything! Did some tests with my last batch of RAWs with the new version and I have to say that the viewer is updating my adjustments in no-time on my MBP. CPU is only at 85% when doing adjustments and goes immediately down to 10% when finished. Wow Im amazed this version is really fast 😲 . Also the local adjustment brush works finally in real-time.

    But I have to turn OFF the automatic Lens Correction on every file! If Lens Correction is left ON (default) then it's painfully slow and made adjustments are not updated in the viewer. Will do some more test to see how stable it is but I have to say Im impressed! Finally! 😄
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  • Andrew Lawrence
    While my MBP does heat up pretty hot in the area described, I haven't noticed an issue associated with C1Pro alone. And as well as it does everything, I wouldn't be surprised if it heats up a laptop quite a bit. Do any of you reporting problems have specific numbers for your computer's internal heat sensors?

    [quote="Christian Gr" wrote:
    And if it gets too hot (which will not happen under normal conditions) it will automatically shutdown.


    This is true that your mac will shutdown before the heat can "damage your hardware" but I personally believe there is still some slowly-accumulating long term damage involved in excessive heat that is still below the "auto-shutdown-threshold." But you'll get that running photoshop, final cut, or even a internet browser with a lot of tabs open, it would be interesting if you guys could give us heat number comparisons with 6 vs 7. But in spite of all that, sometimes we all have to make things work in what would be considered not normal conditions (I did a location shoot the other week with hot weather: 90 plus degrees fahrenheit, that's 32 celsius) luckily the person I was working for had a SSD which I believe cuts down on a lot of the heat produced by most laptops. Anyway, for anyone having any heat issues, while phase hopefully works on figuring out what is happening in these cases (I would love to see some actual numbers here, there are temperature monitor apps out there, and things feeling hot don't necessarily mean there is something wrong, even though it's my opinion that you should be able to hold your skin against it without burning yourself, and I've been there before, trust me,) I would highly recommend downloading internal fan software like "SMC Fan Control" (I think it's still free) or a simular application. I swear by SMC Fan Control as it allows you to manually set your computer's fan speeds, and I throttle my fans up to their maximum (much faster than what your mac will do itself at it's hotest.) Your computer will be much more noisy sounding from the fans, but I have seen temperatures drop significantly in my experience. It can be a game changer on hot days where your computer is already using hot air to try to cool itself.
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  • james whitty
    I have just Installed on my Macpro retina (2.7 i7 16gb Ram) I noticed It was spinning up a lot. I think I have fixed it by adjusting the Hardware acceleration settings so that processing is set to never.

    It seems to have made a huge difference and there has been no drop in speed of C1.
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