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Settings lost after processing

NN200945UL1
Using 4.5.2 in Mac 10.5.5. When using Canon 1Ds MarkIII files, every time I process an image and then return to that image's folder, all the settings for that image only are lost. Rating, color tag, color balance, contrast, levels, saturation, everything is gone. Is there a way to save these settings, or am I doing something wrong?
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6 comments

Date Votes
  • Paul Steunebrink
    CO 4 saves settings automatically, they should not be lost. I try to figure out how this can occur but have no idea. Maybe a description of your actions does gives us (me?) a clue. Some questions come up like disk (internal/external), camera (does it occur with other camera's files), tether (yes/no), settings previously saved (close CO, opened again; settings retained?).

    You could try to update to CO 4.6 (4.6.1 is the latest). Maybe it helps.
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  • NN200945UL1
    I shoot an image "A" in folder "A" with Canon 1Ds Mark III tethered. I make adjustments to image "A" (color balance, rating, levels, etc.,) then I process image "A". If I then view image "B" in folder "B" then come back to the folder for image "A" all settings are gone. This only happens if an image has been processed. I have no problems with retaining settings when switching between folders otherwise.
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  • Paul Steunebrink
    Clear description. Because CO 4.x/Mac writes the settings to file when you change folder (at least that is what I recently figured out) I wandered what would happen if you switch folder forth and back (from A to B back to A) and than process image A in folder A, go to B, revert to A. Just curious and being suspicious about the combination of tethering, adjusting and processing BEFORE the adjustments are stored.

    Storing of adjustments in a settings file can be monitored when you view the Settings45 subfolder of the image file's folder.

    Currently I don't have a camera that is supported for tethering (only a 5D MkII) otherwise I would have tried it out already. Update to CO 4.6 is recommended anyway (very stable compared to 4.5.2).
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  • NN200945UL1
    Thanks, I'll try the 4.6 update. Perhaps the added stability will help.
    CHeers.
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  • Shawn2
    I had these same issues. I updated as well. Phase one really didn't have an answer other tan pull out all the software and start a new user. When I updated I noticed in their user manual that there ws a description on how to set sessions (pg 46-47?). If you set the session to relative you will have no more issues. At least I didn't!
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  • Paul Steunebrink
    Thanks for the information Shawn2. I found the description of 'relative' versus 'absolute' to session confusing in the manual. I initially could not find it. Now I did: Library Tool tab, below: Info (click to open). When session folders are selected in the library, the Info tool below shows whether the session folder is absolute or relative to the session.
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