Phase One web site broken on Safari 4 (Mac)?
Starting today the Phase One web site no longer works on my Safari 4.1.2 browser on a Power PC Mac G5 running Tiger OSX 10.4.11. Every page on the site shows an ugly "Runtime error" page (see text below). The site works in Firefox. It even works in the obsolete IE 5.2 for Mac (circa 2001) and Netscape 7.2 (circa 2004)!
I've contacted Phase One support (using Firefox) but they can't reproduce the problem and their replies have suggested that I should not be using Safari 4 since the latest version of Safari is v. 5 (which is not Tiger compatible!). I find it hard to believe that any company would abandon such a recent browser version so quickly. So I'd like to know if anyone out there can confirm this problem using a similar set up (Tiger OS, Safari 4.x). I suspect this problem began after Phase One's weekend web site maintenance.
I've contacted Phase One support (using Firefox) but they can't reproduce the problem and their replies have suggested that I should not be using Safari 4 since the latest version of Safari is v. 5 (which is not Tiger compatible!). I find it hard to believe that any company would abandon such a recent browser version so quickly. So I'd like to know if anyone out there can confirm this problem using a similar set up (Tiger OS, Safari 4.x). I suspect this problem began after Phase One's weekend web site maintenance.
Server Error in '/' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
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its bust in Safari 5.0.2 too 0 -
Hello
This seem to be a cookie issue after update of the phase one website.
Delete cookies in your webbrowser and the website should come up fine again.0 -
Thank you! Deleting the phaseone.com cookies resolved the problem. 0
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