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Do you trust C1’s catalog?

Chris Nielsen
I’ve been round and round with support, I don’t think they believe me! I have been having terrible trouble with C1, I added 20K images to a catalog, 2 weeks of struggling to adjust place metadata unsuccessfully, and then half my images come up as offline, 10K of my originals vanished from my hard drive! Trying with a smaller set, 200 JPGS and the same thing happens. Dragging images into the ‘place’ section of the filter pane causes the displayed numbers in the filter to show incorrectly, sometimes less, sometimes more, and after a couple of hours of this I checked and my original files were missing!

I’ve just reformatted my machine and installed C1, on the same set of 200 images when dragging to a different place entry, it increments by 3 not 1 !!!

I’m having such rotten luck with it, I don’t know if I can trust it to catalog my images going forward... Support doesn’t believe me about the missing images either.... Should I buy Media Pro and just forget C1 catalogs?

Cheers

Chris
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6 comments

Date Votes
  • Permanently deleted user
    [quote="blacksheepbiker" wrote:
    I’ve been round and round with support, I don’t think they believe me!
    Yeah, I understand. Having the small low contrast type font/background of the ticket page doesn't help you think straight either. 🙄

    Do I trust C1's catalog? No.

    I never lost any images, but it got to the point of having to locate a good portion of my referenced folders every other time. A literally umberable process. I ended up manually breaking my catalog into pseudo-sessions (themed collections of images) on a local server, and now browse/edit with Sessions from my laptop over the network.

    As far as I can tell, Phase recommends storing files within the catalog subdirectories (managed) instead of linking them up from somewhere else (referenced).

    Even if that were to work flawlessly, there are serious database/filebase handling issues (Windows only apparently) that still detract confidence.

    Cheers
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  • Ian Leslie
    Short answer is yes.

    I imported my 64 000 images from a LR catalogue and have them now in a C1 catalogue - and I have added a couple of thousand since. No, problems with missing files or disconnected files at all. And no these are not internally managed files they referenced files. The files never moved from their HD I just added them to a new C1 catalogue using my old LR catalogue as an import vehicle.

    I am sorry to hear you are having problems, support was helpful to me - I had issues with my initial import of my LR catalogue.
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  • Chris Nielsen
    Hey, thanks guys for your replies and sorry for the delay in responding, I've been mulling over your answers.

    I did try C1 after nuking and paving my machine and it's better but still far from perfect so I guess I'll be using a DAM and C1 will be in session mode only. Thanks anyway for your help.
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  • Ronald Simon
    I am also experiencing odd behaviour bordering on destructive with a catalog of 10K images.

    -Metadata does not always save. This seems completely random that one directory keeps its new descriptions and others just wont save any changes. Does not effect keyword lists.

    -C1 wants to import images that are already in the catalog, creates variants, and then cannot list the contents of that directory which only contains the originals as the variants have the same file name. I need to remove all the files from a directory and then reimport them. I learned that I should not delete these variants from disk as I am really deleting the originals. One error like this cost me a full days work. The cycle continues. C1 detects through the Sychronize function that certain files are new when they are not. Very frustrating. Perhaps reinstalling the software?

    This is not a stable software environment.
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  • OddS.
    [quote="memory_theater" wrote:
    ...I learned that I should not delete these variants from disk as I am really deleting the originals.


    I wonder if some frustration is actually caused by a misconception of the Capture One term "variant" ?

    Starting with a new raw file on disk, Capture One builds preview image(s) by reading and developing raw image data and adding default adjustments to the image (you control the adjustments). The result is the first variant. The raw file is not a variant. Capture One only displays variants, not raw files. Make no mistake here. Quite a few users apparently think of the first image they see from a raw file in Capture One as the "original" rather than as a first variant that was automagically created by Capture One as a service to the user.

    Deleting a variant means removing the adjustment data block (the variant) from the database, not removing a raw file from disk. Capture One will not let you delete all variants, there will be one variant left for each raw file. When only one variant is left, the "Delete Variant(s)" option disappears from the menu (right click on image), instead the "Delete (Move to Session Trash)" option appears.

    I do not yet understand what your metadata problem is really about, but if a XMP sidecar file is involved: There is only one sidecar file per raw file as far as I know, regardless of variant count. The XMP sidecar file content may or may not vary depending on which variant you chose to "sync" metadata to. I never used or tested that as I do not maintain metadata in Capture One, but I tend to think it is limited to only one variant used for metadata sync as I believe there is a concept of a "picked" variant".
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  • piotrr
    No, I don't. I know for a fact that it loses images.
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