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Raw files on remote drive

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6 comments

  • Paul Steunebrink
    Slow performance due to building up the image cache might be related to the fact that the Mac rebuilds the cache files the first time. This is slowing down but should not reoccur when opening the same folder again from the Mac (one-time only action per folder). Rebuilding the cache is not primarily related to your migration to Mac, but perhaps due to running a later version of CO4 on your Mac than your PC.

    More important than your 128 GB drive capacity, is the amount of RAM. The AirBook comes with 2 GB (not expandable) and that is no luxury while running CO4 on OS X 10.5. Check your Activity Monitor application (Programs, Utilities) for a quick view on memory utilization (and other resources like processor, network and disk).
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  • Adrian Denn
    Thanks for your answer Paul,

    but we do experience the same problem in our network here. I work in a big Photostudio for Onlinestores, everything is shot on our server and later retouched in our postproduction department.
    Whenever you open folders with a lot of subfolders and subsequent images on our server, CO 4 takes a long time to refresh and get all the data.
    Whats much worse, every time you switch to another application and then go back to CO 4 (which we have to because we also work with PS Bridge and another custom programmed database solution), CO 4 will be unresponsive for as long as 20-30 seconds.

    This of course can be a big annoyance and is not very efficient.

    Any ideas or do we have to stick with that?

    Greetings,

    Adrian Denn
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  • Paul Steunebrink
    Hi Adrien, you could check network connection speed. Are you using wireless (WiFi) or are you connected over Ethernet? (WiFi is to slow for this work what you do). If Ethernet, check whether you have gigabit Ethernet all the way between workstation and server. Fast network is paramount when working with large folders (i.e. large quantities of files and subfolders).
    You might also check disk performance on the server. Is the disk access continuously?
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  • Hans79
    My findings are the same. takes at least 20-30 seconds before CO is responsive again.
    My macbook communicates via wifi (11n) to the time capsule. The distance is only a few meters, so the rate should be almost optimal for 11n.
    When I take the external drive that is normally attached to the time capsule and attach it directly to the macbook everything is well.

    To compare and check whether I have network problems I have tried other RAW processing software (Lightroom) and I don't experience the same problems.

    I also feel that the cache has been rebuild, still CO remains very unresponsive.

    Best regards,
    Hans
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  • Paul Steunebrink
    [quote="Hans79" wrote:
    ...
    My macbook communicates via wifi (11n) to the time capsule. The distance is only a few meters, so the rate should be almost optimal for 11n.
    ...

    It would be interesting to know how CO4 responds when you use a Ethernet cable (which should increase network speed up to 1 Gbit/s) between your MacBook and Time Capsule. Transfer speed should be in line with a direct attached external drive, but technology is different.
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  • Ben421
    There is an acknowledged problem* accessing shared files over AFP with C1Pro v4. I first began communicating with tech support about it 4 months ago, with v4.6. It is a daily workflow problem for me, but Phase One have not made any improvements in recent releases.

    SMB (and, I believe NFS) shares work, but bring their own workflow issues for Mac users (long filename support, permissions and other miscellaneous issues). For Mac users AFP is clearly the best (and the default) protocol, but Phase One have not stated a timetable to fix support for it in v4.

    Working remotely over AFP worked fine through v3.7.9.

    (The physical network will of course affect performance, but not to anything like the extent that the poor AFP support currently does. We access files on an Intel Xserve with Xserve RAID over Gigabit using Mac Pros, and we get the 20-30 second beach-ball over AFP.)

    ==========
    * From tech support:
    "Capture One 4.6 does support network drives, however only when connected via SMB. AFP will not currently work. I will pass your request onto our developers."
    "It will be improved in the future, but no schedule is being made publically available."
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