Activation
I have two activations - but am only using one. In my account it says that two are activated but I only have the one in use - I now need to activate onto my second mac but it is telling me I already have used all my activations....???
TIA
Bella
TIA
Bella
0
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Deactivate the license key from the web site (License Management). This will free all activations (2 in general). Next, activate on the computers you like to be ehhh... active. 0 -
I paid the full amount for 6.0 Pro version, but I could not use existing product code for version 6.2.
I have not upgraded till now for 6.2, skipped 6.1.x upgrades. Do I have to pay for 6.2 upgrade from 6.0?
Thanks.../koji0 -
[quote="koji" wrote:
I paid the full amount for 6.0 Pro version, but I could not use existing product code for version 6.2.
I have not upgraded till now for 6.2, skipped 6.1.x upgrades. Do I have to pay for 6.2 upgrade from 6.0?
No, you do not have to pay. If you have a CO 6 license, the update to 6.2 is free. You can always find this kind of details in the release notes but in general Phase One policy is the all 6.x.x versions will fall under your CO 6 license (for either Express or Pro respectively).
Add: I just checked the release notes and found the text a bit confusing. It does not explicitly state that 6.2 is a free upgrade to CO 6 owners or users.0 -
Thank you for a quick response, Paul.
My problem is that using my C1 Pro activation code does not work after picking
my code in the activation box. The error says "access online store" in english.
So I am stuck to this stage, yes I still can use "demo mode" for the next 30 days.
What should I do the next? I have already de-activated one of 6.0 installed on
iMac, am using Mac Pro. I also installed 6.0 on my Mac Pro, so I activated 6.0 already
twice so far. Is that a problem?
.../koji0 -
Best to take activation issues with Phase One support. They can check it based on your account. Open a case from their web site. 0
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