Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Impossible to work with 9.2 version!!!

Comments

5 comments

  • m. kobal
    is it maybe possible to downgrade without loosing settings etc?!
    0
  • m. kobal
    Since I couldn't wait, well my work, I just installed the 9.1.2 version over the 9.2 version, all works normal. Exports are exactly how I see them in C1, no crazy after adjustments etc.. So it's definitely a bug, a big one in 9.2.
    Pheoww!
    0
  • Ian Wilson
    Moderator
    Top Commenter
    So have you contacted Support for help?

    Ian
    0
  • Christian Gruner
    [quote="m. kobal" wrote:
    - the right click is not working in browser sometimes


    Using a mouse or wacom or something else?

    [quote="m. kobal" wrote:
    - it is crashing too often when creating variants


    Cloning variants or new variants (with no adjustments)? Any specific types or files or adjustments?

    [quote="m. kobal" wrote:
    - I think there are some big issues with export. Especially i think when there is more than a few local adjustments. Exported files are nowhere near to files inside the capture one (random highlights etc..). Exported file is a joke, have no idea why that is!!


    What kinda of files? Raw, jpegs, tiff's ? Are the files adjusted in 9.1.2 and exported with 9.2.0?

    [quote="m. kobal" wrote:
    - also it reports errors and doesnt want to export files, not every time but 1 out of 3 times.


    What kind of errors? Can you post the specific error?


    I will suggest you contact our support team right away, be sure to include answers to the questions I asked here. They would ask the same questions.
    0
  • m. kobal
    Hi,

    - Right click:
    Mouse or wacom intuos 5, same problem on both

    - always raw files, adjustments made either in previous version 9.1.2, some also in 9.2. I was working with around 3 cloned variants. Everytime it has crashed c1 sent automatic errir report to phase one servers. I have 32gb ram and laptop and i think, hope that cant be the problem as everything was smooth in previous version.
    I exported them in 9.1.2 with no problem. When i installed 9.2 and made few more corrections, images in c1 looked cool but when exported it was like someone has played with them while exporting 😊 like excessive d&b. Some parts of images were super burned out or super dark. When i re-installed 9.1 2 all is back to normal.

    - Unfortunately i didnt do prnt screens and im not sure what exactly errors said, but for example sometimes when i tried to process them for export error screen appeared. Then if i clicked around a bit and try again, it worked. However the 3xported images were nothing like on the screen in c1. I tried with exporting just main file, or variants, all was wrong.

    Have no idea why, but as i said all back to normal in 9.1.2.


    ...will do that.
    Thanks!
    0

Post is closed for comments.