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Capture One 4.7 and Vista 64-bit "Documents and Settings"

Jan1212
In a Vista computer "Documents and Settings" is a junction point and is always read only and shuould not in any way be accessed from software .

Capture One displays "Documents and Settings" in system folders.
Im my case an swedish Vista Enterprise 64-bit.

Access denied will always denied and generate following error messages:
"C:\Documents and settings\xx\Mina dokument\Mina Bilder" Ã…tkomst nekas (= access denied)
"C:\Documents and settings\xx\Mina dokument" Ã…tkomst nekas (= access denied)

"C:\Documents and settings" Ã…tkomst nekas (= access denied)


Clicking "OK" will eliminate these errors messages and Capture One will resume.
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Comments

9 comments

Date Votes
  • Paul Steunebrink
    Question: could it be that your Vista computer ran WinXP in the past, either the 32- or 64-bits and that you upgraded it without erasing it first (which is allowed and common practice). I ask this because I suspect that the "Documents and Settings" folder is a left over from WinXP and therefore not accessible. You should go the Vista way which uses the "Users" folder instead.
    Note that both "Documents and Settings" under WinXP as well as "Users" under Vista has read access allowed to ALL users.
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  • Jan1212
    Nope this is a clean installation.
    Documents and setting do not exist in any other way than the virtual link.
    In any case it isn't possible to create a "Documents and Settings" directory since it automaticaly will be transfered to "Users".

    There should not be any issues since the software is certified as "Vista Ready".

    The normal way is to eliminate any referenc to "Documents and Settings" in Vista.

    In some cases it is possible to "see" a junction point as a directory.

    See following knowledge base article:

    http://support.microsoft.com/kb/930128


    Another description can be found in the MSDN article:

    http://msdn.microsoft.com/en-us/library/bb756982.aspx

    Junction points have file attributes of FILE_ATTRIBUTE_REPARSE_POINT and FILE_ATTRIBUTE_SYSTEM, and the access control lists (ACLs) must be set to "“Everyone Deny Read". Applications must have permissions in order to call out and traverse a specific path. However, enumerating the contents of these junction points is not possible.
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  • Paul Steunebrink
    Very well documented thread running here 😉
    So what you are basically saying is that Capture One should not display the junction point in the Library tool (I try to grasp the main issue of your post)?
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  • Jan1212
    Yes since the ACL dont allow any access to "Documents and Settings" in Vista.
    When an OS version call gives a result Windows version 6 or higher access and display of "Documents and Setting" will cause problems.
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  • Lance22
    I've just installed the 4.7 trial on my Vista Ultimate x64 PC (English). Looking under System Folders, I don't see Documents and Settings anywhere. The folder structures are displayed exactly as you say they should be. My Vista installation was a clean install to a brand new disk.

    I use Directory Opus x64 as my Windows Explorer replacement, so can see exactly what you're talking about as it clearly shows Junctions and normally "invisible" locations on disk.

    When I look at the Advanced Security Settings for the "Documents and Settings" junction, the first permission entry of "List folder / read data" is Deny for Everyone. Perhaps there's something non-default about your junction permissions that lets C1 display it when you are not running C1 as an administrator? When I was running Vista x32 my profiles got corrupted, and I had a heck of a job restoring those junction attributes as they were. Well, to be honest, I never got it right so things that should have been hidden never were.
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  • Jan1212
    Nope
    I have done nothing to modify any ACL as recomended by microsoft.
    I also have UAC activated (Any Vista compilant application must work whith UAC restrictions).
    Its a clean installation and the actual file names in the users directory are language independent.
    It is easily confirmed if you run the command processor.

    In any case there will always be differences (incompatibilities?) when you get a new windows version and version checks are mandatory. Really this happens in all operation systems I have tested so far as MSDOS, Windows x.x, Windows 9x, Windows NT x.x, Windows XP, Vista, Mac OS, Unix (all versions) and Linux. This is a result of evolution and has to be handled by the software. Mostly there is a minimum OS-version and normally there is a backward compatibility (if the actual version is checked to handle differences by the programmer).

    Next version (Windows 7) may or may not be compatible with Vista applications.
    Since it still are in beta it's impossible to know if this will happen.
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  • Lance22
    Very odd. I guess it'll just have to be viewed as "one of those things" that's peculiar to your system (unless someone else reports the same thing). OS localisation shouldn't make a difference. As for Windows 7, by all reports compatibility is better than Vista. I'll be very surprised if C1 doesn't just work.
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  • Gene1
    I am having exactly this problem on a clean install of Windows 7. My "Documents and Settings" junction has all of the right permissions and I get about 8 "access denied" error popups every time I start Capture One 5.2. Very annoying. I even tried reinstalling C1 5.2 to no avail. Ay help would be appreciated.

    Gene
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  • Gene1
    Figured this one out. I had carried over my documents and photos from my XP install, including the Capture One Library, which apparently has the XP directory information persisted in a database. I deleted the Capture One Library folder and let Capture One recreate it and everything works fine now.
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