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Getting rid of "offline" label in the viewer? *SOLVED

Vanessa Karczewski
// Edit: The label "OFFLINE" is supposed to tell users that the program can't find the pictures anymore. You might have renamed or moved the folder. Would be more useful if the label was a bit more descriptive or a real warning/error message would be displayed. //

Hi,

I just updated to the newest 12.x version and suddenly this big label OFFLINE appeared in the top middle of the screen. This is really annoying on my 13" laptop screen.

How can I deactivate this label?

https://imgur.com/jJJcUQB (link to screenshot)

Thanks in advance!
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Comments

2 comments

Date Votes
  • WPNL
    Or try Google first:

    https://www.phaseone.com/en/Search/Arti ... nguageid=1
    or
    https://blog.captureone.com/relocating- ... -catalogs/
    😉
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  • SFA
    [quote="NNN636222503869882618" wrote:
    // Edit: The label "OFFLINE" is supposed to tell users that the program can't find the pictures anymore. You might have renamed or moved the folder. Would be more useful if the label was a bit more descriptive or a real warning/error message would be displayed. //

    Hi,

    I just updated to the newest 12.x version and suddenly this big label OFFLINE appeared in the top middle of the screen. This is really annoying on my 13" laptop screen.

    How can I deactivate this label?

    https://imgur.com/jJJcUQB (link to screenshot)

    Thanks in advance!


    Once you know what it is and why it appears and understand that there might me multiple reasons but all that C1 can tell you is that it cannot find the original file and is working with the preview and so some editing will be possible but a bit limited ... what further messages might be needed? Or even possible to offer?
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