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SANDISK capture one question

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13 comments

  • Anonymous
    Reservoir_Dog

    While the promotion had an end date of March, we hear there are stil license coupons within some current packaging.
    Of course you need to confirm this with a purchase location.

    Regards,
    K C
    0
  • Reservoir_Dog
    Yes, there are some boxes with the coupons in a legit store here in Belgium, so i can make use of C1 LE? I'll be very glad if i can use it.

    Goin to that store ASAP tomorrow!

    Greetings!
    0
  • Anonymous
    Reservoir_Dog,

    The Product Key with the coupons are indeed valid and able to activate the LE program.

    Enjoy Capture One !

    Cheers,
    K C
    0
  • Lilly
    I too purchased a Sandisk Extreme 3 and have the product key for a free version of LE, I downloaded this but have been given a 15 day trial only, I have tried and tried to unsucessfully activate my registration with my key code and Phaseone just throws it back with "THE ACTIVATION KEY IS INVALID" even though it is SUPPOSED to be valid until March 2008!
    Can someone at Phaseone give me advice as to what to do?
    very frustrated as I m enjoying the product and wish to continue to...
    Lilly 😭
    0
  • Lars 1
    [quote="Lilly" wrote:
    I too purchased a Sandisk Extreme 3 and have the product key for a free version of LE, I downloaded this but have been given a 15 day trial only, I have tried and tried to unsucessfully activate my registration with my key code and Phaseone just throws it back with "THE ACTIVATION KEY IS INVALID" even though it is SUPPOSED to be valid until March 2008!
    Can someone at Phaseone give me advice as to what to do?
    very frustrated as I m enjoying the product and wish to continue to...
    Lilly 😭


    Hello Lilly.

    Read the information on page

    http://forum.phaseone.com/viewtopic.php ... activation

    Maybe that helps.

    God Luck.

    Lars
    0
  • Lilly
    hi Lars, that link does not work anymore....
    0
  • Lars 1
    [quote="Lilly" wrote:
    hi Lars, that link does not work anymore....


    Well then, here is the text Keith Carpenter gave march 26 regarding
    activation-sandisk


    "
    You Must First, create and validate a user Profile in order to activate the program. When you go straight to activation and attempt to enter information without a validated Profile, this continuous loop is created.

    Go to the web site, create and validate a User Profile, and then you will have no problems with activations.
    All required data fiels are indicated by Red Arrows and must be filled in.
    All information remains internal to Phase One only.
    Regards,
    K C
    _________________
    Phase One Support
    "


    Hope this will help you
    Lars
    0
  • Lilly
    Thank you Lars,

    I had already created a user profile and it still did not work, I am wondering if it is because when I am in Capture One LE and try to activate it from there I get this message:
    " A trial licence key is already connected"
    It seems I have a 15 day trial installed even though I selected the SanDisk Download version.
    What to do? 😕
    0
  • Reservoir_Dog
    [quote="Keith Carpenter" wrote:
    Reservoir_Dog,

    The Product Key with the coupons are indeed valid and able to activate the LE program.

    Enjoy Capture One !

    Cheers,
    K C


    Thank u, i surely will!

    Is there a in depth manual somewhere to get the most out of the program?

    Greetings!
    0
  • Anonymous
    Reservoir_Dog.

    You may find the User Guide a bit frustrating since it is written for the PRO version.
    i.e. Add New Session icon does not exist in LE

    You will add by using the Browse... function

    ...the Good News... Your License came with 1 Free UpGrade so you will be able to install version 4.0 later this year.
    This LE version will have a Brand New User Guide with it. 😄

    Cheers,
    K C
    0
  • Anonymous
    Hi Lilly-
    As Keith stated before, San Disk promotion is alive and well.
    Here is a good link referring to an article addressing invalid activation and some of the reasons why this can occur:
    http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
    However it seems you have a new problem, you quote:
    " A trial licence key is already connected"
    Please create a support case and we can also take a look at your key.
    You may want to attach screen shots of your errors to the case as well.
    http://www.phaseone.com/Content/Support ... 20-%20main

    kind regards-
    JRA
    Phase One Support
    0
  • Moon1
    Just received an activation code for the free LE version with a new Sandisk card.

    Have tried to unpack the zip, but the error message says this version is only compatable with Windows 2000 and XP. 😭
    I am running Vista.

    Any tips on how to get it installed please?

    many thanks
    0
  • Anonymous
    Moon,

    Review Knowledge Base article - VISTA:

    http://www.phaseone.com/HOME/Content/Su ... 20-%20Main

    Cheers,

    K C
    0

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